Xero: ATO services may be unavailable
Xero reported a major ATO outage preventing customers from filing tax returns or STP filings, affecting AU Payroll and Tax Reporting - BAS, TPAR. It started at 2026-09-28 00:03 UTC and lasted 25 min, resolving at 2026-09-28 00:28 UTC after the ATO implemented a fix.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Australia - Regional Products - Tax Reporting - BAS, TPARTax Reporting - BAS, TPARAU PayrollAustralia - Regional Products - AU Payroll
Timeline of updates
- identified
Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.
- monitoring
The ATO has implemented a fix and we are currently monitoring the results.
- resolved
The ATO has resolved their issue impacting customers trying to file tax returns from Xero.
Rewindex changes for this incident
- Major incident: ATO services may be unavailable 2026-09-28 00:03 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON