Omni Analytics change history

Omni Analytics reported a critical incident affecting Ireland: server timeouts caused 500 errors on EU instances. It started at 2026-08-27 14:52 UTC and was resolved at 2026-08-27 15:47 UTC, lasting 55 min; the vendor reported that one model service spiked and began recovering.

Omni Analytics reported a major outage in EastUsa and Ireland, with pages returning `Application DB Error` from 2026-05-07 01:44 UTC until resolution at 2026-05-07 03:11 UTC (1 h 26 min). A scheduled internal database table update caused full page errors; a fix completed the update safely.

Omni Analytics reported critical Omni App slowness and occasional errors affecting EastUsa and Ireland, starting 2026-02-25 18:44 UTC and lasting 38 min until resolution at 2026-02-25 19:22 UTC. A recent change caused performance degradation; the team rolled back to a previous deployment, and all systems returned to operational status.

Omni Analytics reported a major EastUsa outage causing page-loading 500 errors and query-processing delays from 2026-02-18 15:05 UTC to 2026-02-18 18:06 UTC, lasting 3 h 1 min. An infrastructure scaling event destabilized the job-processing pipeline; a stuck transaction blocked backend work. Cycling the affected component restored service, and all backlogs cleared.

Omni Analytics reported a major incident affecting access and causing slowness in Ireland from 2025-12-04 09:15 UTC to 2025-12-04 17:12 UTC, lasting 7 h 57 min. Certain configurations with very large numbers of model extensions could trigger an internal database query that exhausted resources; mitigation was stable at resolution, with a permanent fix in development.

Omni Analytics reported major query execution delays in EastUsa from 2025-10-20 14:20 UTC to 2025-10-21 00:18 UTC, lasting 9 h 58 min. Cloud-provider infrastructure issues caused a query backlog; rerunning queries did not speed execution. Omni added resources and confirmed stable service before resolving the incident.

Omni Analytics reported a major outage affecting EastUsa and Ireland, with full-page errors for users of advanced dbt and connection environment features caused by a recent code change. The incident ran from 2025-09-11 20:56 UTC to 2025-09-11 21:39 UTC (43 min); a fast rollback restored normal function by 21:07 UTC.

Omni Analytics pages in EastUsa were inaccessible during a critical incident from 2025-09-08 17:57 UTC to 2025-09-08 19:15 UTC, lasting 1 h 18 min. A recent code change generated unexpectedly large database queries that saturated CPU resources, causing query timeouts and connection failures; Omni reverted the change and resolved the incident.

Omni Analytics reported a major outage affecting Google authentication and some Google BigQuery queries across Australia, Canada, EastUsa, and Ireland, starting 2025-06-12 18:23 UTC and lasting 5 h 11 min. Google Cloud interruptions caused access failures; recovery load also hung requests, prompting added infrastructure resources. The incident resolved at 2025-06-12 23:34 UTC.