Changes / Omni Analytics / Intermittent Errors in US Environment

Omni Analytics: Major incident: Intermittent Errors in US Environment

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: degradation (model (Jev), 66%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Intermittent Errors in US Environment
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-27 18:13 UTC
AddedResolved time#5
Before: not present
After: 2025-01-28 01:11 UTC
AddedAffected components#6
Before: not present
After: EastUsa
AddedUpdateinvestigating#7
Before: not present
After: We are experiencing intermittent network errors in the US region, our team is investigating the issue and we will provide updates as we have them.
AddedUpdateinvestigating#8
Before: not present
After: We are experiencing intermittent network errors in the US region. Users may see error:500 "Something went wrong" and may be able to workaround by refreshing the page. Our team is progressing towards root cause but the investigation is ongoing. We will provide updates as we have them.
AddedUpdatemonitoring#9
Before: not present
After: We have identified the source of the issue and are monitoring to confirm it has been resolved.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Intermittent Errors in US Environment (this change)Major incident

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