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Omni Analytics: Intermittent Errors in US Environment
Omni Analytics reported a major incident affecting EastUsa: intermittent US-region network errors caused error:500 "Something went wrong" messages; refreshing could help. It started at 2025-01-27 18:13 UTC and was resolved at 2025-01-28 01:11 UTC, lasting 6 h 57 min. The vendor identified the source but did not specify the cause or fix.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: EastUsa
Timeline of updates
- investigating
We are experiencing intermittent network errors in the US region, our team is investigating the issue and we will provide updates as we have them.
- investigating
We are experiencing intermittent network errors in the US region. Users may see error:500 "Something went wrong" and may be able to workaround by refreshing the page. Our team is progressing towards root cause but the investigation is ongoing. We will provide updates as we have them.
- monitoring
We have identified the source of the issue and are monitoring to confirm it has been resolved.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Intermittent Errors in US Environment 2025-01-27 18:13 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Omni Analytics profile · Recent Omni Analytics incidents · Markdown · JSON