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Omni Analytics change history

17Major incident
When (UTC)ChangeKind
Critical incident: Server Timeout Errors
Omni Analytics reported a critical incident affecting Ireland: server timeouts caused 500 errors on EU instances. It started at 2026-08-27 14:52 UTC and was resolved at 2026-08-27 15:47 UTC, lasting 55 min; the vendor reported that one model service spiked and began recovering.
Major incident
Major incident: Pages returning `Application DB Error`
Omni Analytics reported a major outage in EastUsa and Ireland, with pages returning `Application DB Error` from 2026-05-07 01:44 UTC until resolution at 2026-05-07 03:11 UTC (1 h 26 min). A scheduled internal database table update caused full page errors; a fix completed the update safely.
Major incident
Critical incident: Slowness detected in Omni
Omni Analytics reported critical Omni App slowness and occasional errors affecting EastUsa and Ireland, starting 2026-02-25 18:44 UTC and lasting 38 min until resolution at 2026-02-25 19:22 UTC. A recent change caused performance degradation; the team rolled back to a previous deployment, and all systems returned to operational status.
Major incident
Major incident: Error loading pages in Omni - Something went wrong 500:ErrorMajor incident
Major incident: Slowness in Omni detectedMajor incident
Major incident: Query Execution DelaysMajor incident
Major incident: 500:error accessing pages in OmniMajor incident
Critical incident: Omni pages not accessibleMajor incident
Major incident: Issues authenticating to Omni environmentMajor incident
Major incident: Slow response times in US RegionMajor incident
Major incident: Intermittent page errors on embedded dashboardsMajor incident
Major incident: Intermittent errorsMajor incident
Major incident: Intermittent Errors in US EnvironmentMajor incident
Critical incident: Model and Query Loading Failures in East USAMajor incident
Critical incident: Model and Query Loading Failures in East USAMajor incident
Major incident: Degraded PerformanceMajor incident
Major incident: Slow QueriesMajor incident