Changes / Omni Analytics / Intermittent errors

Omni Analytics: Major incident: Intermittent errors

Summary

Omni Analytics reported a major incident affecting EastUsa, with intermittent errors in the web application and query execution from 2025-02-14 21:58 UTC to 2025-02-14 22:10 UTC (11 min). A network component upgrade caused intermittent connectivity problems; the change was rolled back and the incident resolved.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 79%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Intermittent errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-02-14 21:58 UTC
AddedResolved time#5
Before: not present
After: 2025-02-14 22:10 UTC
AddedAffected components#6
Before: not present
After: EastUsa
AddedUpdateinvestigating#7
Before: not present
After: Users are experiencing intermittent errors in the web application and query execution, our team is investigating.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: An upgrade to a network component caused intermittent connectivity problems, we have rolled back the change.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Intermittent errors (this change)
Omni Analytics reported a major incident affecting EastUsa, with intermittent errors in the web application and query execution from 2025-02-14 21:58 UTC to 2025-02-14 22:10 UTC (11 min). A network component upgrade caused intermittent connectivity problems; the change was rolled back and the incident resolved.
Major incident

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