# Omni Analytics: Major incident: Intermittent errors

**Summary:** Omni Analytics reported a major incident affecting EastUsa, with intermittent errors in the web application and query execution from 2025-02-14 21:58 UTC to 2025-02-14 22:10 UTC (11 min). A network component upgrade caused intermittent connectivity problems; the change was rolled back and the incident resolved. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-02-14 21:58 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/p0529nvvrbrc](https://stspg.io/p0529nvvrbrc)
- [Company: Omni Analytics](https://rewindex.com/company/omni-analytics.md)
- Versions: before (none: first archived) → after incident\_version:74/t1df2pfclw9l@55c099a632fe
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Intermittent errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-02-14 21:58 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-02-14 22:10 UTC
```

**6. Added: Affected components**

```diff
+ EastUsa
```

**7. Added: Update** (investigating) · 2025-02-14 21:58 UTC

```diff
+ Users are experiencing intermittent errors in the web application and query execution, our team is investigating.
```

**8. Added: Update** (monitoring) · 2025-02-14 22:05 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2025-02-14 22:10 UTC

```diff
+ An upgrade to a network component caused intermittent connectivity problems, we have rolled back the change.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-02-14 21:58 UTC | Major incident: Intermittent errors (this change) | degradation |

All Omni Analytics changes: [timeline](https://rewindex.com/company/omni-analytics/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i21df29ab71945e · Markdown: https://rewindex.com/change/i21df29ab71945e.md · JSON: https://rewindex.com/api/v1/changes/i21df29ab71945e · Generated 2026-10-18T03:29:30.784Z