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Omni Analytics: Intermittent errors

Impact: majorStatus: resolvedStarted Resolved (11 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Omni Analytics reported a major incident affecting EastUsa, with intermittent errors in the web application and query execution from 2025-02-14 21:58 UTC to 2025-02-14 22:10 UTC (11 min). A network component upgrade caused intermittent connectivity problems; the change was rolled back and the incident resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EastUsa

Timeline of updates

  1. investigating

    Users are experiencing intermittent errors in the web application and query execution, our team is investigating.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    An upgrade to a network component caused intermittent connectivity problems, we have rolled back the change.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Omni Analytics profile · Recent Omni Analytics incidents · Markdown · JSON