# Omni Analytics change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Omni Analytics](https://rewindex.com/company/omni-analytics.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 17 | 17 | 2026-08-27 14:52 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-08-27 14:52 UTC | Major incident | [Critical incident: Server Timeout Errors](https://rewindex.com/change/i4e5717428685fc.md) | outage | Omni Analytics reported a critical incident affecting Ireland: server timeouts caused 500 errors on EU instances. It started at 2026-08-27 14:52 UTC and was resolved at 2026-08-27 15:47 UTC, lasting 55 min; the vendor reported that one model service spiked and began recovering. |
| 2026-05-07 01:44 UTC | Major incident | [Major incident: Pages returning \`Application DB Error\`](https://rewindex.com/change/i7cd92c7f12f6b2.md) | outage | Omni Analytics reported a major outage in EastUsa and Ireland, with pages returning \`Application DB Error\` from 2026-05-07 01:44 UTC until resolution at 2026-05-07 03:11 UTC (1 h 26 min). A scheduled internal database table update caused full page errors; a fix completed the update safely. |
| 2026-02-25 18:44 UTC | Major incident | [Critical incident: Slowness detected in Omni](https://rewindex.com/change/i02843a828cc947.md) | degradation | Omni Analytics reported critical Omni App slowness and occasional errors affecting EastUsa and Ireland, starting 2026-02-25 18:44 UTC and lasting 38 min until resolution at 2026-02-25 19:22 UTC. A recent change caused performance degradation; the team rolled back to a previous deployment, and all systems returned to operational status. |
| 2026-02-18 15:05 UTC | Major incident | [Major incident: Error loading pages in Omni - Something went wrong 500:Error](https://rewindex.com/change/i40d8fc7ff69b5e.md) | outage | Omni Analytics reported a major EastUsa outage causing page-loading 500 errors and query-processing delays from 2026-02-18 15:05 UTC to 2026-02-18 18:06 UTC, lasting 3 h 1 min. An infrastructure scaling event destabilized the job-processing pipeline; a stuck transaction blocked backend work. Cycling the affected component restored service, and all backlogs cleared. |
| 2025-12-04 09:15 UTC | Major incident | [Major incident: Slowness in Omni detected](https://rewindex.com/change/i9358b8e3963bad.md) | degradation | Omni Analytics reported a major incident affecting access and causing slowness in Ireland from 2025-12-04 09:15 UTC to 2025-12-04 17:12 UTC, lasting 7 h 57 min. Certain configurations with very large numbers of model extensions could trigger an internal database query that exhausted resources; mitigation was stable at resolution, with a permanent fix in development. |
| 2025-10-20 14:20 UTC | Major incident | [Major incident: Query Execution Delays](https://rewindex.com/change/ie1f46e3ba134f5.md) | degradation | Omni Analytics reported major query execution delays in EastUsa from 2025-10-20 14:20 UTC to 2025-10-21 00:18 UTC, lasting 9 h 58 min. Cloud-provider infrastructure issues caused a query backlog; rerunning queries did not speed execution. Omni added resources and confirmed stable service before resolving the incident. |
| 2025-09-11 20:56 UTC | Major incident | [Major incident: 500:error accessing pages in Omni](https://rewindex.com/change/ifc1d990ee02924.md) | outage | Omni Analytics reported a major outage affecting EastUsa and Ireland, with full-page errors for users of advanced dbt and connection environment features caused by a recent code change. The incident ran from 2025-09-11 20:56 UTC to 2025-09-11 21:39 UTC (43 min); a fast rollback restored normal function by 21:07 UTC. |
| 2025-09-08 17:57 UTC | Major incident | [Critical incident: Omni pages not accessible](https://rewindex.com/change/i9d0682b6dcdfaf.md) | outage | Omni Analytics pages in EastUsa were inaccessible during a critical incident from 2025-09-08 17:57 UTC to 2025-09-08 19:15 UTC, lasting 1 h 18 min. A recent code change generated unexpectedly large database queries that saturated CPU resources, causing query timeouts and connection failures; Omni reverted the change and resolved the incident. |
| 2025-06-12 18:23 UTC | Major incident | [Major incident: Issues authenticating to Omni environment](https://rewindex.com/change/i82230a22edeff3.md) | outage | pending |
| 2025-04-29 16:39 UTC | Major incident | [Major incident: Slow response times in US Region](https://rewindex.com/change/i6f5ed2f4598e3d.md) | degradation | pending |
| 2025-02-22 00:28 UTC | Major incident | [Major incident: Intermittent page errors on embedded dashboards](https://rewindex.com/change/ic4d8978d77aff9.md) | outage | pending |
| 2025-02-14 21:58 UTC | Major incident | [Major incident: Intermittent errors](https://rewindex.com/change/i21df29ab71945e.md) | degradation | pending |
| 2025-01-27 18:13 UTC | Major incident | [Major incident: Intermittent Errors in US Environment](https://rewindex.com/change/i3aaa8c643dd3ff.md) | degradation | pending |
| 2024-10-18 15:08 UTC | Major incident | [Critical incident: Model and Query Loading Failures in East USA](https://rewindex.com/change/i7744bbfb62cb19.md) | outage | pending |
| 2024-10-17 20:46 UTC | Major incident | [Critical incident: Model and Query Loading Failures in East USA](https://rewindex.com/change/id9dd1e8b8f9d18.md) | outage | pending |
| 2024-04-09 18:44 UTC | Major incident | [Major incident: Degraded Performance](https://rewindex.com/change/i16f2e0fafb0293.md) | outage | pending |
| 2024-04-08 16:55 UTC | Major incident | [Major incident: Slow Queries](https://rewindex.com/change/i7c871b8b90996d.md) | degradation | pending |


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Canonical: https://rewindex.com/company/omni-analytics/changes · Markdown: https://rewindex.com/company/omni-analytics/changes.md · JSON: https://rewindex.com/api/v1/companies/omni-analytics/changes · Generated 2026-10-18T00:37:33.948Z
