Changes / Omni Analytics / Model and Query Loading Failures in East USA
Omni Analytics: Critical incident: Model and Query Loading Failures in East USA
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Model and Query Loading Failures in East USA
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After: critical
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After: resolved
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After: 2024-10-18 15:08 UTC
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After: 2024-10-18 20:50 UTC
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After: EastUsa
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After: Reports and new analyses are loading slowly or failing to load in our East USA environment, our team is investigating.
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After: We have isolated and mitigated the issue, and our engineers are actively working on changes to prevent a similar issue going forward. We will continue to monitor the system.
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After: The service has remained stable since mitigating the issue. Our team is continuing to monitor and expects to release a fix shortly to ensure the issue does not recur.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Model and Query Loading Failures in East USA (this change) | Major incident |
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