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Outages by dayFebruary 17, 2020

Outages on February 17, 2020

UTC day 2020-02-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started
8labelled major or critical
14vendors with a new incident
3still open from earlier days

By vendor label: Critical 4 · Major 4 · Minor 10 · 3 maintenance

Incidents started this day 18

VendorIncidentImpactStartedResolvedStatus
Help ScoutDocs outageCritical (1.9 h)resolved
HotjarMajor outageCritical (2.7 h)resolved
HotjarOutage of serviceCritical (6.3 h)resolved
QuickBooks OnlineSome customers are unable to login in to QuickBooks OnlineCritical (1.7 h)resolved
BitbucketGetting intermittent 404 error while downloading repo's archived downloadsMajor (1.4 h)resolved
BitbucketIssues with search and pipelinesMajor (3.9 h)resolved
JFrogAWS Europe West (Ireland) partial outageMajor (17 h)resolved
BandwidthInbound Canada CallingMajor (3.5 h)resolved
BitbucketSmall number of failing pipelinesMinor (1.4 h)resolved
npm403 / 429 Errors for some UsersMinor (5.1 h)resolved
CloudinaryElevated errors for the AP region/datacenterMinor (34 min)resolved
SanityIntermittent slow API response timesMinor (1.6 h)resolved
Dropbox SignSlowdown in document finalizationMinor (37 min)resolved
MongoDB AtlasMongoDB Support Portal Login IssuesMinor (1.2 h)resolved
PlivoCall failures on Inbound Voice towards Canada phone numbersMinor (3.5 h)resolved
PlivoCall failures on Inbound Voice towards Canada phone numbersMinor (3.5 h)resolved
DNSimpleDomain registrar issuesMinor (57 min)resolved
TwilioInbound Calls Degradation Towards Canadian Phone NumbersMinor (2.4 h)resolved

Still open from earlier days 3

VendorIncidentImpactStartedResolvedStatus
GorgiasCannot reply to Facebook commentsMajor (5 d)resolved
PlivoCall failures on inbound voice & SMS towards Brazil phone numbers in Sao PauloMinor (5 d)resolved
PlivoCall failures on inbound voice & SMS towards Brazil phone numbers in Sao PauloMinor (5 d)resolved

Maintenance 3

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS in South AfricaMaintenance (6.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Help Scout, Hotjar, QuickBooks Online, Bitbucket, JFrog, Bandwidth, npm, Cloudinary, Sanity, Dropbox Sign, MongoDB Atlas, Plivo.

Cite this

18 vendor-reported incidents started on 2020-02-17 (UTC) across 14 vendors, 8 labelled major or critical by the vendor.

Title
Outages on February 17, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-02-17

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