rewindex

CompaniesMongoDB AtlasIncidents

MongoDB Atlas: MongoDB Support Portal Login Issues

MinorStatus: resolvedStarted Resolved (1.2 h)1 updatestatus.mongodb.com (opens in new tab)

Timeline of updates

  1. resolved

    The MongoDB Support Portal was experiencing service issues from 2020-02-17 15:30 PM UTC. 2020-02-17 18:00 UTC: This issue has been resolved

From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.mongodb.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2020-02-17 17:07 UTC, resolved after 1.2 h, 1 update(s).

Title
MongoDB Support Portal Login Issues
Vendor
MongoDB Atlas
Date
URL
https://rewindex.com/company/mongodb-atlas/incidents/2dprpfyg4qrk

MongoDB Atlas profileRecent MongoDB Atlas incidentsAll outages on February 17, 2020MongoDB Atlas in February 2020MarkdownJSON