# MongoDB Atlas: MongoDB Support Portal Login Issues

> MongoDB Atlas status incident “MongoDB Support Portal Login Issues” on 2020-02-17: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/2dprpfyg4qrk
Last updated: 2020-02-17T18:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-02-17 17:07 UTC · Resolved: 2020-02-17 18:17 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/2dprpfyg4qrk](https://status.mongodb.com/incidents/2dprpfyg4qrk)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2020-02-17 18:17 UTC: The MongoDB Support Portal was experiencing service issues from 2020-02-17 15:30 PM UTC. 2020-02-17 18:00 UTC: This issue has been resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2020-02-17 17:07 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/2dprpfyg4qrk
- Citation: MongoDB Atlas, “MongoDB Support Portal Login Issues” (2020-02-17 17:07 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/2dprpfyg4qrk (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Support Portal Login Issues (2020-02-17)](https://rewindex.com/company/mongodb-atlas/incidents/2dprpfyg4qrk)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/2dprpfyg4qrk · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/2dprpfyg4qrk.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/2dprpfyg4qrk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:47:07.740Z