Outages by dayMay 28, 2019

Outages on May 28, 2019

UTC day 2019-05-28 (May 28, 2019, 00:00 to May 28, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

7labelled major or critical

14vendors with a new incident

3still open from earlier days

By vendor label: Critical 1 · Major 6 · Minor 8 · No impact listed 2 · 4 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
Box	[Outage] Users May Experience Issues Accessing Box	Critical	15:28	16:26 (58 min)	resolved
Xero	Some users are unable to access Xero Practice Manager, WorkflowMax and Xero Tax	Major	03:24	05:39 (2.3 h)	resolved
Bitbucket	Bitbucket Pipelines experiencing delays	Major	07:40	09:27 (1.8 h)	resolved
Bitrise	VDT step and deploying test results with Deploy to Bitrise.io step returning 403 error	Major	14:55	May 29, 2019, 04:03 (13 h)	resolved
Mapbox	api.mapbox.cn elevated error rates	Major	16:35	17:24 (49 min)	resolved
Shopify	Shopify storefronts not accessible on some stores	Major	16:43	17:45 (1.0 h)	resolved
Confluent	Topic management impacted for pro customers in us-west-2 region	Major	18:54	18:54 (0 min)	resolved
Plivo	Failure on inbound Voice & SMS towards Australia and New Zealand phone numbers	Minor	05:09	12:32 (7.4 h)	resolved
MessageBird (Bird)	Delays on outbound messages in WhatsApp API	Minor	11:45	15:11 (3.4 h)	resolved
Shopify	Slow admin page loading on some stores	Minor	13:30	14:29 (59 min)	resolved
Bandwidth	Bandwidth Dashboard: Porting Incident	Minor	14:19	15:23 (1.1 h)	resolved
DNSimple	Issues with name servers in the Sydney region	Minor	15:10	16:35 (1.4 h)	resolved
Greenhouse	Error logging into Greenhouse Recruiting using Single Sign-On	Minor	19:56	21:20 (1.4 h)	resolved
Bitbucket	Customers are seeing "Something went wrong" when signing up	Minor	20:41	22:46 (2.1 h)	resolved
Amplitude	Data Processing Delays	Minor	23:38	May 29, 2019, 09:04 (9.4 h)	resolved
MessageBird (Bird)	Voice/RTC service is having problems	No impact listed	10:02	10:30 (28 min)	resolved
Smartsheet	Search delays	No impact listed	20:31	May 29, 2019, 16:19 (20 h)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox Sign	HelloFax: Delayed faxes to some toll-free numbers.	Minor	May 22, 2019, 19:47	15:41 (6 d)	resolved
QuickBooks Online	Confirmation email with install numbers are not being received when orders are placed for QuickBooks 2019 through the E-store	Minor	May 27, 2019, 20:44	May 30, 2019, 17:14 (3 d)	resolved
Buildkite	Credential stuffing attack	No impact listed	May 26, 2019, 07:40	May 29, 2019, 12:04 (3 d)	resolved

Maintenance 4

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation impacting Inbound\Outbound SMS towards US & Canada phone numbers	Maintenance	06:00	10:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
QuickBooks Online	[Scheduled] American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks	Maintenance	14:31	20:00 (5.5 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation impacting inbound SMS towards Belgium phone numbers	Maintenance	20:00	May 29, 2019, 02:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Xero, Bitbucket, Bitrise, Mapbox, Shopify, Confluent, Plivo, MessageBird (Bird), Bandwidth, DNSimple, Greenhouse.

Cite this

17 vendor-reported incidents started on 2019-05-28 (UTC) across 14 vendors, 7 labelled major or critical by the vendor.

Title: Outages on May 28, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-05-28 00:00 UTC
URL: https://rewindex.com/outages/2019-05-28

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