Outages by dayNovember 21, 2017

Outages on November 21, 2017

UTC day 2017-11-21 (Nov 21, 2017, 00:00 to Nov 21, 2017, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

15incidents started

2labelled major or critical

14vendors with a new incident

5still open from earlier days

By vendor label: Major 2 · Minor 7 · No impact listed 6 · 1 maintenance

Incidents started this day 15

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Subscription Management	Major	15:26	17:29 (2.0 h)	resolved
Xero	Some users are unable to login to WorkflowMax/Xero Practice Manager and Xero Tax	Major	22:29	23:03 (34 min)	resolved
Segment	Delay publishing events to destinations	Minor	17:13	21:00 (3.8 h)	resolved
Twilio	Delayed delivery receipts for some US short codes	Minor	17:23	22:07 (4.7 h)	resolved
imgix	Elevated error rates	Minor	17:25	23:37 (6.2 h)	resolved
Heap	Delayed Heap SQL Syncs	Minor	18:05	Nov 22, 2017, 00:30 (6.4 h)	resolved
Twilio	Inbound call failures in Brazil	Minor	19:15	Nov 22, 2017, 14:33 (19 h)	resolved
Grafana Cloud	network event in us-east datacenter	Minor	19:33	20:55 (1.4 h)	resolved
Buildkite	Jobs not being assigned to agents	Minor	20:22	20:46 (24 min)	resolved
Hotjar	Incident Report - Hotjar currently slow or unresponsive.	No impact listed	11:30	12:48 (1.3 h)	resolved
Shopify	Unexpected problem for some shops	No impact listed	14:39	14:48 (9 min)	resolved
Typeform	Login error	No impact listed	16:01	16:10 (9 min)	resolved
Discord	Connection Issues	No impact listed	18:37	19:15 (38 min)	resolved
ActiveCampaign	Intermittent Network Performance Issues	No impact listed	19:32	21:53 (2.4 h)	resolved
Travis CI	Intermittent availability drops for sudo:false infrastructure	No impact listed	20:24	Nov 22, 2017, 08:24 (12 h)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Mixpanel	Raw Export API Unavailable	Major	Nov 14, 2017, 00:26	Nov 27, 2017, 19:15 (14 d)	resolved
Xero	Xero PDFs experiencing issues when opened in the newest version of Adobe Reader	Major	Nov 20, 2017, 15:34	Nov 29, 2017, 00:27 (8 d)	resolved
DNSimple	Calls to Sandbox API for domain registrar operations currently unavailable	Minor	Nov 14, 2017, 19:46	Dec 1, 2017, 21:43 (17 d)	resolved
Amplitude	Missing New User Start Time Data in Charts	Minor	Nov 20, 2017, 23:34	18:19 (19 h)	resolved
Klaviyo	Outstanding Email Analytics	No impact listed	Nov 15, 2017, 18:11	Nov 24, 2017, 00:55 (8 d)	resolved

Maintenance 1

Vendor	Incident	Impact	Started	Resolved	Status
Heap	[Scheduled] Scheduled Dashboard Downtime	Maintenance	04:00	04:30 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Xero, Segment, Twilio, imgix, Heap, Grafana Cloud, Buildkite, Hotjar, Shopify, Typeform, Discord.

Cite this

15 vendor-reported incidents started on 2017-11-21 (UTC) across 14 vendors, 2 labelled major or critical by the vendor.

Title: Outages on November 21, 2017
Vendor: Rewindex daily outage roundup
Date: 2017-11-21 00:00 UTC
URL: https://rewindex.com/outages/2017-11-21

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