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CompaniesHeapMonthly reportsNovember 2017

Heap in November 2017: incidents, uptime and changes

7incidents posted
0labelled major or critical
100%free of major/critical
98.87%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 8 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 4 · No impact listed 3

Incidents 7

IncidentImpactStartedDurationStatusDay
Temporary Data LatencyNo impact listed3.3 hresolved11-05
Temporary Dashboard UnavailabilityNo impact listed42 minresolved11-05
Slow queriesMinor23 minresolved11-09
Temporary Data LatencyNo impact listed1.3 hresolved11-17
Elevated Query Error RatesMinor29 minresolved11-17
Delayed Heap SQL SyncsMinor6.4 hresolved11-21
Delayed Heap SQL SyncsMinor50 minresolved11-29

Maintenance 5

Show scheduled maintenance

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Heap posted 7 status incidents in November 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in November 2017
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2017/11

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