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CompaniesHeapMonthly reportsDecember 2017

Heap in December 2017: incidents, uptime and changes

6incidents posted
0labelled major or critical
100%free of major/critical
96.50%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 26 h 1 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 4 · No impact listed 2

Incidents 6

IncidentImpactStartedDurationStatusDay
Temporary data latencyMinor3.2 hresolved12-11
Login page is unavailableNo impact listed36 minresolved12-14
Temporary Data LatencyMinor3.5 hresolved12-19
Application and Query ErrorsNo impact listed2.2 hresolved12-19
Application and Query ErrorsMinor13 hresolved12-20
Delayed Heap SQL SyncsMinor12 hresolved12-20

Maintenance 4

Show scheduled maintenance

Cite this

Heap posted 6 status incidents in December 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in December 2017
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2017/12

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