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CompaniesHeapMonthly reportsJanuary 2018

Heap in January 2018: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
96.79%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 23 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 4

Incidents 10

IncidentImpactStartedDurationStatusDay
Failing Dashboard QueriesMinor1.4 hresolved01-04
Email reports are temporarily delayedNo impact listed25 minresolved01-05
Failing dashboard queriesMinor4.0 hresolved01-05
Slow and Failing Dashboard QueriesMinor2.1 hresolved01-05
Failing Dashboard QueriesNo impact listed29 minresolved01-09
Temporary Data LatencyMinor15 hresolved01-10
Failing Dashboard QueriesMinor2.3 hresolved01-10
Delayed Heap SQL SyncsMinor13 hresolved01-10
Periodic Dashboard Unavailability & Slow and Failing QueriesNo impact listed1.9 hresolved01-10
Slow and Failing Dashboard QueriesNo impact listed13 hresolved01-12

Maintenance 3

Show scheduled maintenance

Cite this

Heap posted 10 status incidents in January 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in January 2018
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2018/01

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