Outages by dayJanuary 10, 2018

Outages on January 10, 2018

UTC day 2018-01-10 (Jan 10, 2018, 00:00 to Jan 10, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

5labelled major or critical

14vendors with a new incident

4still open from earlier days

By vendor label: Major 5 · Minor 7 · No impact listed 5 · 2 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
Grafana Cloud	Worldping service interuption	Major	04:10	04:22 (12 min)	resolved
Squarespace	HTTPS certificate generation and renewal is delayed	Major	05:40	Jan 11, 2018, 15:45 (34 h)	resolved
GitHub Copilot	Incident on 2018-01-10 10:08:44 UTC	Major	10:08	10:08 (0 min)	resolved
GitHub	Incident on 2018-01-10 10:08:44 UTC	Major	10:08	10:08 (0 min)	resolved
Help Scout	Connection Issues	Major	21:59	22:46 (47 min)	resolved
Statuspage	Slack third-party components not updating	Minor	01:27	21:54 (20 h)	resolved
Bitrise	Elevated error rates	Minor	10:51	17:22 (6.5 h)	resolved
Heap	Temporary Data Latency	Minor	14:17	Jan 11, 2018, 05:25 (15 h)	resolved
Heap	Failing Dashboard Queries	Minor	15:26	17:44 (2.3 h)	resolved
Bandwidth	Outbound Voice Impairment	Minor	15:35	16:23 (48 min)	resolved
Heap	Delayed Heap SQL Syncs	Minor	18:04	Jan 11, 2018, 06:41 (13 h)	resolved
Linode (Akamai)	Critical Maintenance for CPU Vulnerabilities	Minor	22:17	Jan 25, 2018, 13:39 (15 d)	resolved
Snyk	GitHub service instabilities	No impact listed	10:16	10:23 (7 min)	resolved
FullStory	Elevated Search & Indexing Errors	No impact listed	17:37	23:15 (5.6 h)	resolved
Segment	Destinations delays	No impact listed	17:50	19:37 (1.8 h)	resolved
Shopify	Delayed search results	No impact listed	19:01	21:45 (2.7 h)	resolved
Heap	Periodic Dashboard Unavailability & Slow and Failing Queries	No impact listed	22:06	23:58 (1.9 h)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
BigCommerce	Recent Order data missing in Control Panel Analytics	Minor	Jan 4, 2018, 22:55	18:04 (6 d)	resolved
Bitbucket	Service degradation	Minor	Jan 9, 2018, 13:47	Jan 12, 2018, 19:13 (3 d)	resolved
Travis CI	Networking errors for container-based Linux	Minor	Jan 9, 2018, 16:07	05:45 (14 h)	resolved
Pusher	Incorrect realtime stats on Dashboard concerning connections and message counts	No impact listed	Jan 9, 2018, 17:40	Feb 26, 2018, 16:28 (48 d)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Grafana Cloud	[Scheduled] Worldping Cluster Upgrade	Maintenance	03:00	06:01 (3.0 h)	resolved
Travis CI	[Scheduled] Container-based Linux NAT replacement	Maintenance	05:00	05:44 (44 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grafana Cloud, Squarespace, GitHub Copilot, GitHub, Help Scout, Statuspage, Bitrise, Heap, Bandwidth, Linode (Akamai), Snyk, FullStory.

Cite this

17 vendor-reported incidents started on 2018-01-10 (UTC) across 14 vendors, 5 labelled major or critical by the vendor.

Title: Outages on January 10, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-01-10 00:00 UTC
URL: https://rewindex.com/outages/2018-01-10

All days Outage events Markdown