# Heap in November 2017: incidents, uptime and changes

> Heap in November 2017: 7 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2017/11
Last updated: 2017-12-01T00:00:00Z

- Incidents posted: 7 (major/critical: 0) · Maintenance: 5
- By vendor impact label: minor 4, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.87% free of any incident; outage time 0 min, incident time 8 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2017](https://rewindex.com/company/heap/2017/10.md) · Next: [December 2017](https://rewindex.com/company/heap/2017/12.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/m7tm2cb7yflq.md) | none | 2017-11-05 04:22 UTC | 2017-11-05 07:41 UTC | 3.3 h | resolved |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/n9xrngvkzx2c.md) | none | 2017-11-05 05:18 UTC | 2017-11-05 06:00 UTC | 42 min | resolved |
| [Slow queries](https://rewindex.com/company/heap/incidents/b6yk802jdyh3.md) | minor | 2017-11-09 21:45 UTC | 2017-11-09 22:08 UTC | 23 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/mppbym7pjv60.md) | none | 2017-11-17 03:58 UTC | 2017-11-17 05:18 UTC | 1.3 h | resolved |
| [Elevated Query Error Rates](https://rewindex.com/company/heap/incidents/b1509dl4rt8f.md) | minor | 2017-11-17 22:56 UTC | 2017-11-17 23:25 UTC | 29 min | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/cv55w99bchdx.md) | minor | 2017-11-21 18:05 UTC | 2017-11-22 00:30 UTC | 6.4 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/gfjwlzrk37pz.md) | minor | 2017-11-29 15:07 UTC | 2017-11-29 15:57 UTC | 50 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/wxbcn07t5dx9.md) | maintenance | 2017-11-18 03:00 UTC | 2017-11-18 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/c98cbnts57k5.md) | maintenance | 2017-11-21 04:00 UTC | 2017-11-21 04:30 UTC | 30 min | resolved |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/jh32wnz240gc.md) | maintenance | 2017-11-22 04:01 UTC | 2017-11-22 04:30 UTC | 29 min | resolved |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/m62xtk3ht7r5.md) | maintenance | 2017-11-23 04:00 UTC | 2017-11-23 04:30 UTC | 30 min | resolved |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/x3d9rgnlw8tw.md) | maintenance | 2017-11-29 04:00 UTC | 2017-11-29 04:30 UTC | 30 min | resolved |

## Cite this

Heap posted 7 status incidents in November 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2017/11
- Citation: Heap, “Heap in November 2017” (2017-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2017/11 (CC BY 4.0).
- Markdown link: `[Heap: Heap in November 2017 (2017-11-01)](https://rewindex.com/company/heap/2017/11)`


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Canonical: https://rewindex.com/company/heap/2017/11 · Markdown: https://rewindex.com/company/heap/2017/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:20.937Z