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CompaniesXeroMonthly reportsSeptember 2026

Xero in September 2026: incidents, uptime and changes

16incidents posted
7labelled major or critical
97.46%free of major/critical
84.65%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 18 h 17 min, incident time 4.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 5 · Minor 7 · No impact listed 2

Major and critical incidents 7

IncidentImpactStartedDurationStatusDay
UK: Tax - MTD and VAT unavailableCritical3.8 hresolved09-02
US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in XeroCritical51 minresolved09-28
AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.Major2.5 hresolved09-07
ATO services may be unavailableMajor4.1 hresolved09-13
Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow ManagerMajor16 minresolved09-15
Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero CentralMajor6.4 hresolved09-16
ATO services may be unavailableMajor26 minresolved09-28

Other incidents 9

IncidentImpactStartedDurationStatusDay
Global: Invoice Emails - some invoice, quote and statement emails may be delayedMinor3.4 hresolved09-01
UK: MTD IT - Some customers receiving errorsMinor3.9 hresolved09-07
AU: Customers are experiencing errors when using Activity Statement PrefillMinor7.4 hresolved09-07
UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)Minor23 hresolved09-14
UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)Minor48 hresolved09-23
Global: Invoicing/Contacts and Payroll - Brief latency in some areas on XeroNo impact listed-58 minresolved09-24
Global : Xero apps unavailable on Apple App StoreNo impact listed2.2 hresolved09-26
UK: HMRC connected servicesMinor59 minresolved09-29
Degraded Performance: US Payroll (Powered by Gusto)Minor6.6 hresolved09-29

Maintenance 5

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Cite this

Xero posted 16 status incidents in September 2026 (7 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in September 2026
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2026/09

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