# Xero in September 2026: incidents, uptime and changes

> Xero in September 2026: 16 incidents on its status page (7 major or critical), 97.46% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2026/09
Last updated: 2026-10-01T00:00:00Z

- Incidents posted: 16 (major/critical: 7) · Maintenance: 5
- By vendor impact label: critical 2, major 5, minor 7, none 2
- Uptime (vendor-reported): 97.46% free of major/critical incidents, 84.65% free of any incident; outage time 18 h 17 min, incident time 4.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2026](https://rewindex.com/company/xero/2026/08.md) · Next: [October 2026](https://rewindex.com/company/xero/2026/10.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [UK: Tax - MTD and VAT unavailable](https://rewindex.com/company/xero/incidents/kx82qwn4s8lg.md) | critical | 2026-09-02 14:05 UTC | 2026-09-02 17:53 UTC | 3.8 h | resolved |
| [US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero](https://rewindex.com/company/xero/incidents/c31jmzd44gyc.md) | critical | 2026-09-28 20:32 UTC | 2026-09-28 21:23 UTC | 51 min | resolved |
| [AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.](https://rewindex.com/company/xero/incidents/tndxbgp6g8dt.md) | major | 2026-09-07 01:49 UTC | 2026-09-07 04:16 UTC | 2.5 h | resolved |
| [ATO services may be unavailable](https://rewindex.com/company/xero/incidents/y93vlts9jfjk.md) | major | 2026-09-13 23:46 UTC | 2026-09-14 03:51 UTC | 4.1 h | resolved |
| [Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager](https://rewindex.com/company/xero/incidents/wy092jxhrsj6.md) | major | 2026-09-15 03:29 UTC | 2026-09-15 03:45 UTC | 16 min | resolved |
| [Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central](https://rewindex.com/company/xero/incidents/pc60kshsvg70.md) | major | 2026-09-16 08:49 UTC | 2026-09-16 15:12 UTC | 6.4 h | resolved |
| [ATO services may be unavailable](https://rewindex.com/company/xero/incidents/g368x0611hpg.md) | major | 2026-09-28 00:03 UTC | 2026-09-28 00:28 UTC | 26 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Invoice Emails - some invoice, quote and statement emails may be delayed](https://rewindex.com/company/xero/incidents/tjmcdw46lyrx.md) | minor | 2026-09-01 03:41 UTC | 2026-09-01 07:05 UTC | 3.4 h | resolved |
| [UK: Tax - MTD and VAT unavailable](https://rewindex.com/company/xero/incidents/kx82qwn4s8lg.md) | critical | 2026-09-02 14:05 UTC | 2026-09-02 17:53 UTC | 3.8 h | resolved |
| [AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.](https://rewindex.com/company/xero/incidents/tndxbgp6g8dt.md) | major | 2026-09-07 01:49 UTC | 2026-09-07 04:16 UTC | 2.5 h | resolved |
| [UK: MTD IT - Some customers receiving errors](https://rewindex.com/company/xero/incidents/n137nvbgyctb.md) | minor | 2026-09-07 15:30 UTC | 2026-09-07 19:26 UTC | 3.9 h | resolved |
| [AU: Customers are experiencing errors when using Activity Statement Prefill](https://rewindex.com/company/xero/incidents/q54pdqyltcq4.md) | minor | 2026-09-07 23:46 UTC | 2026-09-08 07:07 UTC | 7.4 h | resolved |
| [ATO services may be unavailable](https://rewindex.com/company/xero/incidents/y93vlts9jfjk.md) | major | 2026-09-13 23:46 UTC | 2026-09-14 03:51 UTC | 4.1 h | resolved |
| [UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)](https://rewindex.com/company/xero/incidents/1sf89txxzylg.md) | minor | 2026-09-14 15:08 UTC | 2026-09-15 13:43 UTC | 23 h | resolved |
| [Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager](https://rewindex.com/company/xero/incidents/wy092jxhrsj6.md) | major | 2026-09-15 03:29 UTC | 2026-09-15 03:45 UTC | 16 min | resolved |
| [Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central](https://rewindex.com/company/xero/incidents/pc60kshsvg70.md) | major | 2026-09-16 08:49 UTC | 2026-09-16 15:12 UTC | 6.4 h | resolved |
| [UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)](https://rewindex.com/company/xero/incidents/hgxsgqyh35px.md) | minor | 2026-09-23 13:16 UTC | 2026-09-25 12:52 UTC | 48 h | resolved |
| [Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero](https://rewindex.com/company/xero/incidents/6438c28w6hl5.md) | none | 2026-09-24 04:57 UTC | 2026-09-24 04:00 UTC | -58 min | resolved |
| [Global : Xero apps unavailable on Apple App Store](https://rewindex.com/company/xero/incidents/v3yc6z8hvz9b.md) | none | 2026-09-26 23:28 UTC | 2026-09-27 01:38 UTC | 2.2 h | resolved |
| [ATO services may be unavailable](https://rewindex.com/company/xero/incidents/g368x0611hpg.md) | major | 2026-09-28 00:03 UTC | 2026-09-28 00:28 UTC | 26 min | resolved |
| [US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero](https://rewindex.com/company/xero/incidents/c31jmzd44gyc.md) | critical | 2026-09-28 20:32 UTC | 2026-09-28 21:23 UTC | 51 min | resolved |
| [UK: HMRC connected services](https://rewindex.com/company/xero/incidents/5wmpzlb7dd6q.md) | minor | 2026-09-29 13:33 UTC | 2026-09-29 14:32 UTC | 59 min | resolved |
| [Degraded Performance: US Payroll (Powered by Gusto)](https://rewindex.com/company/xero/incidents/1fjdvrrsm0pq.md) | minor | 2026-09-29 20:57 UTC | 2026-09-30 03:36 UTC | 6.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HMRC system maintenance (MTD ITSA)](https://rewindex.com/company/xero/incidents/9z24457sywpc.md) | maintenance | 2026-09-11 17:00 UTC | 2026-09-15 13:00 UTC | 4 d | resolved |
| [\[Scheduled\] Inland Revenue (NZ) Scheduled Maintenance 12th September 2026](https://rewindex.com/company/xero/incidents/8mzy8zbq0zdb.md) | maintenance | 2026-09-12 01:00 UTC | 2026-09-12 10:30 UTC | 9.5 h | resolved |
| [\[Scheduled\] Xero Scheduled Maintenance - Invoicing, Statements and Quotes](https://rewindex.com/company/xero/incidents/qq9d9ls0h8dx.md) | maintenance | 2026-09-18 22:00 UTC | 2026-09-18 23:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] Xero Scheduled Maintenance - Xero Reports and NZ GST return](https://rewindex.com/company/xero/incidents/d8wq5zztxqmz.md) | maintenance | 2026-09-19 16:00 UTC | 2026-09-19 16:50 UTC | 50 min | resolved |
| [\[Scheduled\] Xero Scheduled maintenance - Xero Ask Service, Xero Signing, Document Packs and the Practice Chart of Accounts Library](https://rewindex.com/company/xero/incidents/ft4x090nq8k5.md) | maintenance | 2026-09-27 07:00 UTC | 2026-09-27 08:00 UTC | 1.0 h | resolved |

## Cite this

Xero posted 16 status incidents in September 2026 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2026/09
- Citation: Xero, “Xero in September 2026” (2026-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2026/09 (CC BY 4.0).
- Markdown link: `[Xero: Xero in September 2026 (2026-09-01)](https://rewindex.com/company/xero/2026/09)`


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Canonical: https://rewindex.com/company/xero/2026/09 · Markdown: https://rewindex.com/company/xero/2026/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:55.999Z