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Xero: UK: Tax - MTD and VAT unavailable

Impact: criticalStatus: resolvedStarted Resolved (3.8 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Xero’s UK Making Tax Digital (MTD) and VAT services had a critical outage starting 2026-09-02 14:05 UTC, lasting 3 h 48 min. HMRC investigated; the incident was marked resolved at 2026-09-02 17:53 UTC, although the final update also said services were “not operating as normal.”

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Tax Reporting - UK VAT & MTDUnited Kingdom - Regional Products - Tax Reporting - UK VAT & MTD

Timeline of updates

  1. investigating

    HMRC have let us know that the Making Tax Digital (MTD) and VAT service is currently unavailable. HMRC are investigating and working to resolve the issue as a priority

  2. resolved

    HMRC have let us know that the issue with the MTD and VAT services has been resolved and they are not operating as normal.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON