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Wix change history

26Major incident
When (UTC)ChangeKind
Major incident: RESOLVED: Some Users Are Experiencing Issues With Multiple Services
Wix reported a major outage affecting some users of checkout, payments, shipping, storefront, store management, Wix Editor and Wix Studio. It started at 2026-10-01 05:17 UTC and was resolved at 2026-10-01 05:42 UTC, lasting 25 min; Wix reported normal performance across all services at 05:23 UTC.
Major incident
Critical incident: RESOLVED: Multiple Issues with Wix Services in European Region
Wix reported a critical European outage affecting Wix.com access, sign-in, live sites, Bookings, Stores and Payments, starting 2026-09-15 08:35 UTC and resolved at 2026-09-15 09:17 UTC (41 min). Wix attributed it to an infrastructure change intended to remove unused resources; a fix was implemented.
Major incident
Critical incident: RESOLVED: Multiple Critical Issues with Wix Services
Wix reported a critical outage affecting services including Wix Editor, Sign-In, Checkout, Wix Payments, APIs, Bookings and Dashboard, impacting site management and customer transactions. It started at 2026-08-01 11:27 UTC and was resolved at 2026-08-01 14:44 UTC; no cause or fix was stated.
Major incident
Major incident: RESOLVED: Issues on mulitple Wix Services
Wix reported a major outage affecting Blog Management, View Post, My Sites, Wix Payments, Sign-In, Wix Editor and Wix Studio, starting 2026-07-29 13:31 UTC. A fix was implemented at 13:38 UTC, and the incident was resolved at 2026-07-29 13:47 UTC; the reported duration was 15 min.
Major incident
Critical incident: RESOLVED: Issues With Multiple Wix Services
Wix reported a critical outage affecting Checkout, My Sites, Sign-In, Site Dashboard, Site Editing and Site Loading, starting 2026-07-24 11:29 UTC. A fix was implemented by 11:57 UTC, and the incident was resolved at 2026-07-24 12:16 UTC; the recorded duration was 46 min.
Major incident
Major incident: RESOLVED: Issues Affecting Multiple Wix Services
Wix reported a major outage affecting My Sites, Sign-In, Site Dashboard, and site editing through Wix Editor and Wix Studio, disrupting access and editing. It started at 2026-07-22 08:36 UTC and was resolved at 2026-07-22 08:48 UTC; the computed duration was 11 min. Wix implemented a fix but did not state the cause.
Major incident
Major incident: RESOLVED: Issues Accessing Editor/Studio
Wix reported a major incident affecting Wix Editor/Wix Studio access and some users’ saving and publishing. It started at 2026-07-07 14:25 UTC and resolved at 2026-07-07 14:35 UTC (computed duration: 9 min). Wix implemented a fix and attributed the issue to an internal platform-service deployment that did not follow its standard gradual rollout process.
Major incident
Critical incident: Issues Loading The Wix Editor
Wix reported a critical incident affecting loading of the Wix Editor, impacting site editing. It started at 2026-06-29 15:36 UTC and was resolved at 2026-06-29 15:55 UTC, with a reported duration of 18 min; no cause or specific fix was stated.
Major incident
Critical incident: RESOLVED: Issues with Stores Product Catalog
Wix reported a critical outage affecting Stores Product Catalog, Checkout, Storefront and Store Management from 2026-06-23 09:16 UTC to 2026-06-23 09:56 UTC, lasting 40 min. Wix identified a DB issue, worked to revert the changes that caused it, and confirmed a fix before resolving the incident.
Major incident
Major incident: RESOLVED: Issues Accessing Live Sites
Wix reported a major outage affecting some users’ access to live sites, starting at 2026-06-10 10:55 UTC and resolved at 2026-06-10 11:19 UTC (23 min). A fix was implemented by 06-10 11:14 UTC; no cause was stated.
Major incident
Major incident: RESOLVED: Issues affecting Wix Pro Galleries and Media Uploads
Wix reported a major incident affecting Wix Pro Galleries and Media Uploads, with Photo Albums and Pro Gallery components listed as affected. It started at 2026-04-02 10:11 UTC and was resolved at 2026-04-02 11:45 UTC, lasting 1 h 34 min; Wix identified the issue and implemented a fix, but did not state a cause.
Major incident
Major incident: RESOLVED: Issues Loading Wix Editor and Dashboard
Wix reported a major incident affecting loading of My Sites, Site Dashboard, Wix Editor and Wix Studio, starting 2026-03-11 15:07 UTC. A fix was implemented at 15:22 UTC, and the incident was resolved at 2026-03-11 15:33 UTC; the reported duration was 25 min.
Major incident
Major incident: RESOLVED: Issue affecting multiple services
Wix reported a major outage affecting some website owners across My Sites, Side Menu, Sign-In, Site Dashboard, Wix Editor, Wix Studio and Studio Workspace. It started at 2026-02-26 10:51 UTC and was resolved at 2026-02-26 11:28 UTC, lasting 36 min. Wix reported implementing a fix but did not state a cause.
Major incident
Major incident: We're investigating a potential issue with Saving and Publishing inside the Editor.
Wix reported a major incident affecting Saving/Publishing in Wix Editor and Wix Studio, starting 2026-02-18 17:16 UTC and resolved at 2026-02-18 19:16 UTC, lasting 1 h 59 min. Wix said the issue was mitigated for most users by 18:00 UTC, though occasional issues remained; no cause or specific fix was stated.
Major incident
Major incident: RESOLVED: Issues adding and managing media to site
Wix reported a major incident affecting adding and managing media files on sites, involving Media - Upload and Upload. It started at 2025-11-03 12:05 UTC and was resolved at 2025-11-03 12:16 UTC, lasting 11 min; Wix identified the issue and reported implementing a fix.
Major incident
Major incident: RESOLVED: Editor, Site List, and other Wix Services Experiencing Issues
Wix reported a major outage affecting Editor, Site List, sign-in, site loading and other services, disrupting site management and access. It started at 2025-10-22 12:43 UTC and resolved at 2025-10-22 12:59 UTC; the reported duration was 15 min. Wix implemented a fix but did not state a cause.
Major incident
Major incident: RESOLVED: PayPal Payments Processing Issue
Wix reported a major PayPal payments processing issue that started at 2025-10-16 15:28 UTC and was resolved at 2025-10-16 17:00 UTC, lasting 1 h 31 min. Wix attributed the issue to a technical problem on PayPal’s side, affecting customers using PayPal for payments.
Major incident
Major incident: Periodical Issues With Site Access From Some Internet Providers in Brazil
Wix reported a major site-access outage affecting some visitors using certain internet providers in Brazil, starting 2025-08-27 23:36 UTC and resolved at 2025-08-28 04:57 UTC, lasting 5 h 20 min. Wix attributed it to routing between customers’ ISPs and Wix before reaching Wix infrastructure, said it could not resolve it internally, and advised affected customers to contact their ISP.
Major incident
Major incident: RESOLVED: Some Wix Websites May Be Unaccessible in Brazil
Some Wix websites were inaccessible to users in Brazil during a major site-loading outage starting 2025-08-20 22:49 UTC and resolved at 2025-08-21 03:37 UTC, lasting 4 h 47 min. Wix attributed the issue to external network conditions with third-party Latin American ISP providers and confirmed sites were loading normally, with no further action required.
Major incident
Major incident: RESOLVED: Certain Sites Experiencing Server Error
Certain Wix sites experienced server errors affecting Site Loading in a major outage from 2025-08-18 14:43 UTC to 2025-08-18 17:49 UTC, lasting 3 h 6 min. Wix reported applying another fix to mitigate the issue and monitoring results before marking it resolved.
Major incident
Major incident: RESOLVED: Certain Sites Experiencing Server Error
Certain Wix live sites failed to open, displaying “the server encountered a temporary error,” in a major-impact outage from 2025-08-18 07:42 UTC to 2025-08-18 14:29 UTC, lasting 6 h 47 min. Engineers implemented a fix at 12:43 UTC, and Wix subsequently confirmed resolution.
Major incident
Major incident: RESOLVED: Some Users Unable to Access Live Sites in Brazil
Wix reported a major outage preventing some users in Brazil from accessing live sites, starting 2025-08-14 22:44 UTC and resolved at 2025-08-15 02:53 UTC (4 h 8 min). Wix attributed the issue to external network conditions with third-party Latin American ISP providers; sites were loading normally at resolution, with no further action required.
Major incident
Major incident: RESOLVED: Some User Were Unable to Access Live Sites in Brazil
Some users in Brazil could not access Wix live sites during a major outage starting 2025-08-14 00:55 UTC, resolved at 2025-08-14 03:27 UTC after 2 h 31 min. Wix attributed the issue to third-party Tier 2 Latin American ISP providers and said the third-party provider fixed it; sites were loading normally and no further action was required.
Major incident
Major incident: RESOLVED: Issue Affecting Multiple Services
Wix reported a major outage affecting multiple services, including Checkout, APIs, Dashboard and Sign-In, potentially disrupting purchases and site management. It started at 2025-08-08 18:29 UTC and was resolved at 2025-08-08 18:47 UTC; no cause or fix was stated.
Major incident
Major incident: RESOLVED: Mobile Devices Are Showing Desktop Versions of Sites
Wix reported a major incident in which mobile devices showed desktop versions of sites, starting 2025-08-07 17:38 UTC and resolving at 2025-08-07 19:00 UTC; the computed duration was 1 h 21 min. Wix implemented a fix and stated the issue was directly related to a Fastly incident.
Major incident
Major incident: RESOLVED: PayPal Payments Processing Issue
Wix reported a major PayPal Payments Processing outage starting 2025-08-01 12:46 UTC, affecting customers using PayPal payments. It lasted 1 h 19 min and was resolved at 2025-08-01 14:05 UTC; Wix attributed the issue to a technical problem on PayPal’s side and said it was resolved there.
Major incident