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Companies Retell AIChanges

Retell AI change history

15Major incident

Thursday, September 17

1 incident change

Major
01:35Major incident
Call service disruption

Saturday, September 5

1 incident change

Major
23:10Major incident
Web Calls and Phone Calls Disruption

Wednesday, July 29

1 incident change

Major
14:00Major incident
Inbound calling not connecting

Wednesday, June 24

1 incident change

Major
16:31Major incident
partial outage affecting incoming and ongoing call connections

Monday, May 25

1 incident change

Major
21:09Major incident
Call/chat history, analytics and QA dashboard down

Friday, May 8

1 incident change

Major
03:00Major incident
Agent reading and publishing broken

Tuesday, February 10

1 incident change

Major
22:12Major incident
Calls failing to start and concurrency stuck

Thursday, January 22

1 incident change

Major
23:37Major incident
Multilingual transcription issues

Friday, January 9

1 incident change

Major
08:30Major incident
Outbound Calling Service Degradation

Tuesday, December 30, 2025

1 incident change

Major
21:20Major incident
ASR configuration bug

Tuesday, December 16, 2025

1 incident change

Major
15:10Major incident
Call and API failures due to Stripe outage

Wednesday, June 25, 2025

1 incident change

Major
23:11Major incident
User Sign-Up and Workspace Creation Failure

Thursday, May 22, 2025

1 incident change

Major
04:34Major incident
Inbound and Web call not connecting

Thursday, May 15, 2025

1 incident change

Major
23:53Major incident
Telnyx Inbound Calling Down

Wednesday, April 23, 2025

1 incident change

Major
21:09Major incident
Retell LLM API incident