# Retell AI change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|rewrites|incident_update&history=<history_id>&page=N`. Company profile: [Retell AI](https://rewindex.com/company/retell-ai.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 15 | 15 | 2026-09-17 01:35 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-09-17 01:35 UTC | Major incident | [Major incident: Call service disruption](https://rewindex.com/change/ia28bc7435cf15a.md) | major | pending |
| 2026-09-05 23:10 UTC | Major incident | [Major incident: Web Calls and Phone Calls Disruption](https://rewindex.com/change/if143523ad2aeee.md) | major | pending |
| 2026-07-29 14:00 UTC | Major incident | [Major incident: Inbound calling not connecting](https://rewindex.com/change/i99050bd1640be4.md) | major | pending |
| 2026-06-24 16:31 UTC | Major incident | [Major incident: partial outage affecting incoming and ongoing call connections](https://rewindex.com/change/i293e4f7f673805.md) | major | pending |
| 2026-05-25 21:09 UTC | Major incident | [Major incident: Call/chat history, analytics and QA dashboard down](https://rewindex.com/change/i98f87ea35b8b3b.md) | major | pending |
| 2026-05-08 03:00 UTC | Major incident | [Major incident: Agent reading and publishing broken](https://rewindex.com/change/i899d4b75e9fc56.md) | major | pending |
| 2026-02-10 22:12 UTC | Major incident | [Major incident: Calls failing to start and concurrency stuck](https://rewindex.com/change/i2e4d952325e30d.md) | major | pending |
| 2026-01-22 23:37 UTC | Major incident | [Major incident: Multilingual transcription issues](https://rewindex.com/change/i18220243eea0c1.md) | major | pending |
| 2026-01-09 08:30 UTC | Major incident | [Major incident: Outbound Calling Service Degradation](https://rewindex.com/change/i9f0254044fd254.md) | major | pending |
| 2025-12-30 21:20 UTC | Major incident | [Major incident: ASR configuration bug](https://rewindex.com/change/ie94b109a5fda04.md) | major | pending |
| 2025-12-16 15:10 UTC | Major incident | [Major incident: Call and API failures due to Stripe outage](https://rewindex.com/change/i6fa3226bb5c9bb.md) | major | pending |
| 2025-06-25 23:11 UTC | Major incident | [Major incident: User Sign-Up and Workspace Creation Failure](https://rewindex.com/change/ia4bf93b1463bbd.md) | major | pending |
| 2025-05-22 04:34 UTC | Major incident | [Major incident: Inbound and Web call not connecting](https://rewindex.com/change/ifb268c8fa79183.md) | major | pending |
| 2025-05-15 23:53 UTC | Major incident | [Major incident: Telnyx Inbound Calling Down](https://rewindex.com/change/ic161e83f190c64.md) | major | pending |
| 2025-04-23 21:09 UTC | Major incident | [Major incident: Retell LLM API incident](https://rewindex.com/change/id7ab57dae9c59c.md) | major | pending |


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Canonical: https://rewindex.com/company/retell-ai/changes · Markdown: https://rewindex.com/company/retell-ai/changes.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/changes · Generated 2026-10-19T23:13:29.241Z