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ChangesRetell AIpartial outage affecting incoming and ongoing call connections

Retell AI: Major incident: partial outage affecting incoming and ongoing call connections

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Retell AI removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: partial outage affecting incoming and ongoing call connections
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-24 16:31 UTC
AddedResolved time#5
Before: not present
After: 2026-06-24 18:05 UTC
AddedAffected components#6
Before: not present
After: End to End Calling - Phone Call, Phone Call
AddedUpdatemonitoring#7
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, June 24

1 incident change

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