rewindex

Outages by dayJanuary 21, 2016

Outages on January 21, 2016

UTC day 2016-01-21 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

13incidents started
1labelled major or critical
9vendors with a new incident
4still open from earlier days

By vendor label: Major 1 · Minor 10 · No impact listed 2

Incidents started this day 13

VendorIncidentImpactStartedResolvedStatus
TypeformTypeform unscheduled downtimeMajor (41 min)resolved
BoxIntermittent Access Issues to Box ServicesMinor (17 h)resolved
ShopifyUnexpected problem - degraded performance for a subset of customersMinor (26 min)resolved
PlivoOutbound Calls Partially affectedMinor (0 min)resolved
BigCommerceIncreased error rates on API callsMinor (2.1 h)resolved
TwilioSome Twilio Brazilian Phone numbers are unreachableMinor (48 min)resolved
ShopifyUnexpected problem - Authorize.Net Payment gateway issuesMinor (42 min)resolved
TwilioSmall number of 500 errors on SMS using Copilot messaging serviceMinor (1.9 h)resolved
DatadogDelays in event alertsMinor (6 min)resolved
CloseSearch SlownessMinor (1.8 h)resolved
BoxDaily digest emails for logins are not sent out to Box Administrators since Jan 4th, 2016Minor (6 d)resolved
ShopifyUnexpected problemNo impact listed (0 min)resolved
StatuspageMetric fetch failures for New RelicNo impact listed (3.5 h)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
Travis CIEmergency database upgrades for the build logs service, for both travis-ci.com and travis-ci.orgMajor (5.8 h)resolved
LaunchDarklyTimeouts on dashboardMinor (29 h)resolved
Squarespace[Scheduled] Squarespace Answers in read-only modeNo impact listed (46 h)resolved
Optimizely[Scheduled] Firewall maintenanceNo impact listed (2.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Typeform, Box, Shopify, Plivo, BigCommerce, Twilio, Datadog, Close, Statuspage.

Cite this

13 vendor-reported incidents started on 2016-01-21 (UTC) across 9 vendors, 1 labelled major or critical by the vendor.

Title
Outages on January 21, 2016
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2016-01-21

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