# Outages on January 21, 2016 (UTC) > 13 incidents started on January 21, 2016 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Typeform); 4 more were still open from earlier days. Canonical: https://rewindex.com/outages/2016-01-21 Last updated: 2016-01-27T22:11:00Z - Incidents started: 13 (major/critical: 1, other: 12) across 9 vendors - Still open from earlier days: 4 · Maintenance windows: 0 · Detected outage events: 0 - By vendor impact label: major 1, minor 10, none 2 - Previous day with incidents: [2016-01-20](https://rewindex.com/outages/2016-01-20.md) · Next: [2016-01-22](https://rewindex.com/outages/2016-01-22.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Typeform](https://rewindex.com/company/typeform.md) | [Typeform unscheduled downtime](https://rewindex.com/company/typeform/incidents/mjhpnnkmmmfg.md) | major | 2016-01-21 12:46 UTC | 2016-01-21 13:27 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [Intermittent Access Issues to Box Services](https://rewindex.com/company/box/incidents/dchjdkngjfkg.md) | minor | 2016-01-21 07:00 UTC | 2016-01-22 00:07 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem - degraded performance for a subset of customers](https://rewindex.com/company/shopify/incidents/fpjnhdkbblbj.md) | minor | 2016-01-21 11:37 UTC | 2016-01-21 12:03 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Outbound Calls Partially affected](https://rewindex.com/company/plivo/incidents/sfz07ptp2qm8.md) | minor | 2016-01-21 12:00 UTC | 2016-01-21 12:00 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Increased error rates on API calls](https://rewindex.com/company/bigcommerce/incidents/fhbjpflknfcg.md) | minor | 2016-01-21 12:16 UTC | 2016-01-21 14:23 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Some Twilio Brazilian Phone numbers are unreachable](https://rewindex.com/company/twilio/incidents/dnmnplpdlkgm.md) | minor | 2016-01-21 12:54 UTC | 2016-01-21 13:42 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem - Authorize.Net Payment gateway issues](https://rewindex.com/company/shopify/incidents/hdcljdnjpkff.md) | minor | 2016-01-21 13:59 UTC | 2016-01-21 14:41 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Small number of 500 errors on SMS using Copilot messaging service](https://rewindex.com/company/twilio/incidents/bfjdpmkfjhfm.md) | minor | 2016-01-21 17:27 UTC | 2016-01-21 19:21 UTC | resolved | | [Datadog](https://rewindex.com/company/datadog.md) | [Delays in event alerts](https://rewindex.com/company/datadog/incidents/cfcjglkgjhlp.md) | minor | 2016-01-21 17:35 UTC | 2016-01-21 17:41 UTC | resolved | | [Close](https://rewindex.com/company/close.md) | [Search Slowness](https://rewindex.com/company/close/incidents/lfblnjhfplbb.md) | minor | 2016-01-21 21:07 UTC | 2016-01-21 22:52 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [Daily digest emails for logins are not sent out to Box Administrators since Jan 4th, 2016](https://rewindex.com/company/box/incidents/mdgljncgldhb.md) | minor | 2016-01-21 21:55 UTC | 2016-01-27 22:11 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem](https://rewindex.com/company/shopify/incidents/jnjbdkdmdngg.md) | none | 2016-01-21 18:29 UTC | 2016-01-21 18:29 UTC | resolved | | [Statuspage](https://rewindex.com/company/statuspage.md) | [Metric fetch failures for New Relic](https://rewindex.com/company/statuspage/incidents/bdpfglhfbgkf.md) | none | 2016-01-21 23:28 UTC | 2016-01-22 02:59 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Travis CI](https://rewindex.com/company/travis-ci.md) | [Emergency database upgrades for the build logs service, for both travis-ci.com and travis-ci.org](https://rewindex.com/company/travis-ci/incidents/fcllblkclgmb.md) | major | 2016-01-20 20:26 UTC | 2016-01-21 02:12 UTC | resolved | | [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Timeouts on dashboard](https://rewindex.com/company/launchdarkly/incidents/lpmbcdfjhdpj.md) | minor | 2016-01-19 20:24 UTC | 2016-01-21 01:18 UTC | resolved | | [Squarespace](https://rewindex.com/company/squarespace.md) | [\[Scheduled\] Squarespace Answers in read-only mode](https://rewindex.com/company/squarespace/incidents/hbcfmkjfgnbj.md) | none | 2016-01-20 22:30 UTC | 2016-01-22 20:47 UTC | resolved | | [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] Firewall maintenance](https://rewindex.com/company/optimizely/incidents/jdjfkbddpgnj.md) | none | 2016-01-20 23:00 UTC | 2016-01-21 01:00 UTC | resolved | ## Cite this 13 vendor-reported incidents started on 2016-01-21 (UTC) across 9 vendors, 1 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2016-01-21 - Citation: Rewindex daily outage roundup, “Outages on January 21, 2016” (2016-01-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2016-01-21 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on January 21, 2016 (2016-01-21)](https://rewindex.com/outages/2016-01-21)` --- Canonical: https://rewindex.com/outages/2016-01-21 · Markdown: https://rewindex.com/outages/2016-01-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:12:00.393Z