rewindex

Outages by dayMay 16, 2021

Outages on May 16, 2021

UTC day 2021-05-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

7incidents started
4labelled major or critical
6vendors with a new incident
8still open from earlier days

By vendor label: Major 4 · Minor 3 · 6 maintenance

Incidents started this day 7

VendorIncidentImpactStartedResolvedStatus
XeroMTD VAT is unavailable for some usersMajor (2.2 h)resolved
GitHub CopilotIncident with GitHub Actions, API Requests, and GitHub PagesMajor (9.8 h)resolved
GitHubIncident with GitHub Actions, API Requests, and GitHub PagesMajor (9.8 h)resolved
DiscordPush Notifications Delayed or MissingMajor (19 min)resolved
TwilioSMS Delivery Delays to Zain Saudi ArabiaMinor (7.6 h)resolved
TwilioInbound Calls Failure for a Subset of Landline Numbers in BrazilMinor (4.3 h)resolved
NetlifyImpacted DNS & Domain ManagementMinor (0 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
QuickBooks OnlineDirect Deposit with settlement date of May 14th, 2021 is not showing posted in employee accounts.Major (45 h)resolved
ScalewayUCEprotect blacklist our ASMinor (7 d)resolved
Scaleway[WEBHOSTING] Platform issueMinor (8 d)resolved
KlaviyoDelay in Analytics Processing for 25% of MetricsMinor (5 d)resolved
TwilioSMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long CodesMinor (7 d)resolved
OptimizelyPAAS Portal - Deployment Completion StatusMinor (5 d)resolved
TwilioOutbound SMS Delivery Delay to CTBC Network in BrazilMinor (13 h)resolved
TwilioMMS Delivery Delays on US Over a Subset of ShortcodesMinor (9.9 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Amplitude[Scheduled] Data processing maintenanceMaintenance (2.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (5.0 h)resolved
Gorgias[Scheduled] Maintenance operation requiredMaintenance (30 min)resolved
JFrog[Scheduled] [Scheduled] infrastructure maintenance in AWS EU West(Ireland)Maintenance (39 min)resolved
Twilio[Scheduled] Japan SMS Carrier Maintenance - Softbank JapanMaintenance (5.0 h)resolved
PandaDoc[Scheduled] Upgrade production kubernetes clusterMaintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, GitHub Copilot, GitHub, Discord, Twilio, Netlify.

Cite this

7 vendor-reported incidents started on 2021-05-16 (UTC) across 6 vendors, 4 labelled major or critical by the vendor.

Title
Outages on May 16, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-05-16

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