# Outages on May 16, 2021 (UTC)

> 7 incidents started on May 16, 2021 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Xero, GitHub Copilot, GitHub); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-05-16
Last updated: 2021-05-17T00:00:00Z

- Incidents started: 7 (major/critical: 4, other: 3) across 6 vendors
- Still open from earlier days: 8 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: major 4, minor 3
- Previous day with incidents: [2021-05-15](https://rewindex.com/outages/2021-05-15.md) · Next: [2021-05-17](https://rewindex.com/outages/2021-05-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [MTD VAT is unavailable for some users](https://rewindex.com/company/xero/incidents/wngbdq5hcn5n.md) | major | 2021-05-16 02:27 UTC | 2021-05-16 04:40 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with GitHub Actions, API Requests, and GitHub Pages](https://rewindex.com/company/github-copilot/incidents/zbpwygxwb3gw.md) | major | 2021-05-16 07:17 UTC | 2021-05-16 17:05 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with GitHub Actions, API Requests, and GitHub Pages](https://rewindex.com/company/github/incidents/zbpwygxwb3gw.md) | major | 2021-05-16 07:17 UTC | 2021-05-16 17:05 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Push Notifications Delayed or Missing](https://rewindex.com/company/discord/incidents/f3kp7myv4r66.md) | major | 2021-05-16 19:09 UTC | 2021-05-16 19:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Zain Saudi Arabia](https://rewindex.com/company/twilio/incidents/yc7pzm7qb61z.md) | minor | 2021-05-16 08:46 UTC | 2021-05-16 16:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Calls Failure for a Subset of Landline Numbers in Brazil](https://rewindex.com/company/twilio/incidents/33pyznprfl23.md) | minor | 2021-05-16 14:50 UTC | 2021-05-16 19:08 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Impacted DNS & Domain Management](https://rewindex.com/company/netlify/incidents/6ypvplqm1m1s.md) | minor | 2021-05-16 19:00 UTC | 2021-05-16 19:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Direct Deposit with settlement date of May 14th, 2021 is not showing posted in employee accounts.](https://rewindex.com/company/quickbooks-online/incidents/cpv9lmyfp5f6.md) | major | 2021-05-15 18:22 UTC | 2021-05-17 15:12 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/7yhgwblnd4qt.md) | minor | 2021-05-11 06:41 UTC | 2021-05-18 09:41 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] Platform issue](https://rewindex.com/company/scaleway/incidents/3ydm6bb0608m.md) | minor | 2021-05-11 18:26 UTC | 2021-05-19 08:25 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 25% of Metrics](https://rewindex.com/company/klaviyo/incidents/n296gp1tn6z7.md) | minor | 2021-05-13 17:39 UTC | 2021-05-18 14:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long Codes](https://rewindex.com/company/twilio/incidents/9skntwy87fcy.md) | minor | 2021-05-13 17:57 UTC | 2021-05-20 19:56 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [PAAS Portal - Deployment Completion Status](https://rewindex.com/company/optimizely/incidents/7h8qy1vsjmcw.md) | minor | 2021-05-14 09:19 UTC | 2021-05-19 08:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS Delivery Delay to CTBC Network in Brazil](https://rewindex.com/company/twilio/incidents/qhbh5bz9fgyb.md) | minor | 2021-05-15 15:30 UTC | 2021-05-16 04:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays on US Over a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/ck561c06ysk1.md) | minor | 2021-05-15 17:01 UTC | 2021-05-16 02:54 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [\[Scheduled\] Data processing maintenance](https://rewindex.com/company/amplitude/incidents/x1vfcjnpfg5c.md) | maintenance | 2021-05-16 02:01 UTC | 2021-05-16 04:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/5s2z7jn3chsh.md) | maintenance | 2021-05-16 06:00 UTC | 2021-05-16 11:00 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [\[Scheduled\] Maintenance operation required](https://rewindex.com/company/gorgias/incidents/yyzwjpxvftwx.md) | maintenance | 2021-05-16 08:30 UTC | 2021-05-16 09:00 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] \[Scheduled\] infrastructure maintenance in AWS EU West(Ireland)](https://rewindex.com/company/jfrog/incidents/1f6vkv790099.md) | maintenance | 2021-05-16 10:55 UTC | 2021-05-16 11:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Japan SMS Carrier Maintenance - Softbank Japan](https://rewindex.com/company/twilio/incidents/75z1y9dtzdgr.md) | maintenance | 2021-05-16 16:01 UTC | 2021-05-16 21:00 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [\[Scheduled\] Upgrade production kubernetes cluster](https://rewindex.com/company/pandadoc/incidents/hdy49784mz3h.md) | maintenance | 2021-05-16 21:01 UTC | 2021-05-17 00:00 UTC | resolved |

## Cite this

7 vendor-reported incidents started on 2021-05-16 (UTC) across 6 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-05-16
- Citation: Rewindex daily outage roundup, “Outages on May 16, 2021” (2021-05-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-05-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 16, 2021 (2021-05-16)](https://rewindex.com/outages/2021-05-16)`


---
Canonical: https://rewindex.com/outages/2021-05-16 · Markdown: https://rewindex.com/outages/2021-05-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:10.385Z