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CompaniesXeroMonthly reportsMay 2021

Xero in May 2021: incidents, uptime and changes

7incidents posted
4labelled major or critical
97.99%free of major/critical
97.56%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 14 h 54 min, incident time 18 h 9 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 2 · No impact listed 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Xero Central Is DownCritical6.5 hresolved05-11
Some users experiencing slowness in XeroMajor4.5 hresolved05-12
MTD VAT is unavailable for some usersMajor2.2 hresolved05-16
Some users experiencing issues when uploading documents from Hubdoc to XeroMajor1.7 hresolved05-31

Other incidents 3

IncidentImpactStartedDurationStatusDay
Xero Verify push notifications not sendingNo impact listed1.2 hresolved05-10
Xero Tax (UK) is unavailable for some usersMinor2.4 hresolved05-11
Users may be receiving errors logging in to XeroMinor50 minresolved05-17

Maintenance 3

Show scheduled maintenance

Cite this

Xero posted 7 status incidents in May 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in May 2021
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2021/05

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