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CompaniesXeroMonthly reportsJune 2021

Xero in June 2021: incidents, uptime and changes

10incidents posted
4labelled major or critical
98.93%free of major/critical
98.42%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 42 min, incident time 11 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 3 · No impact listed 3

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Some users are seeing errors when logging into XeroCritical2.6 hresolved06-16
Some users are experiencing slowness and errors in PayrollMajor1.5 hresolved06-23
Some users experiencing issues in Xero Mobile AppsMajor57 minresolved06-28
01/07/2021 - Some users are experiencing intermittent errors in XeroMajor6.0 hresolved06-30

Other incidents 6

IncidentImpactStartedDurationStatusDay
Users unable to connect to MTD VATMinor57 minresolved06-01
Investigating Possible IssueMinor14 minresolved06-03
Mailgun delayMinor2.5 hresolved06-03
Some users are experiencing slowness in some areas of XeroNo impact listed2.1 hresolved06-10
Users experiencing errors in Document PacksNo impact listed1.2 hresolved06-16
Australian Payroll - Auto Super batches processing delaysNo impact listed7.3 hresolved06-22

Maintenance 2

Show scheduled maintenance

Cite this

Xero posted 10 status incidents in June 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in June 2021
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2021/06

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