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CompaniesVonageMonthly reportsJanuary 2024

Vonage in January 2024: incidents, uptime and changes

48incidents posted
0labelled major or critical
100%free of major/critical
79.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 6.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 37 · No impact listed 11

Incidents 48

IncidentImpactStartedDurationStatusDay
Cuba SMS - Delivery degradation towards CubacelMinor6.1 hresolved01-03
Israel SMS - Degradation for Inbound SMS towards subset of Israel long virtual NumbersMinor2.4 hresolved01-03
Brazil SMS - Degradation affecting Claro BrazilMinor7.5 hresolved01-04
Malaysia SMS - Delivery degradation affecting CelcomMinor5.4 hresolved01-04
Mexico SMS - degradation of preregistered Outbound SMS and Inbound SMS towards a subset of short codesMinor1.5 hresolved01-05
Mexico SMS - degradation of preregistered Outbound SMS and Inbound SMS towards a subset of short codesMinor2.6 hresolved01-05
Service Issue in PlatformNo impact listed1.9 hresolved01-05
France SMS - Delivery degradation towards NRJ, Lebara and AFONE NetworksMinor1.8 hresolved01-06
France SMS - Delivery degradation towards Bouygues NetworkMinor2.7 hresolved01-10
Chile SMS - Delivery Degradation towards NextelMinor2.7 hresolved01-11
USA SMS - Delivery degradation affecting "US Cellular"Minor1.5 hresolved01-11
Captions IssueNo impact listed0 minresolved01-12
Iran SMS - Delivery Degradation towards Irancell NetworkMinor1.6 hresolved01-16
Service Issue in PlatformMinor5.4 hresolved01-16
Connectivity issues in US RegionNo impact listed10 minresolved01-17
Service Issue in PlatformNo impact listed6.3 hresolved01-17
Indonesia SMS - Delivery degradation towards XL NetworkNo impact listed2.0 hresolved01-17
Service Issues with Speech Recognition on Voice API PlatformMinor47 minresolved01-17
Service Issue in PlatformMinor5.7 hresolved01-18
Video Media Server issue in EU-West datacenterNo impact listed0 minresolved01-18
Brazil SMS - Delivery degradation towards all networksMinor1.2 hresolved01-19
Qatar SMS - Degradation affecting OoredooMinor4.5 hresolved01-21
Israel SMS - Delivery degradation affecting Golan TelecomMinor5.4 hresolved01-22
Voice Service degradation in PlatformMinor2.3 hresolved01-23
Indonesia SMS - Delivery Degradation towards Hutchison 3Minor2.1 hresolved01-23
Issue in SMS API PlatformNo impact listed0 minresolved01-23
Italy SMS - Delivery Degradation towards FastWeb NetworkMinor7.6 hresolved01-24
Myanmar SMS - Delivery Degradation towards Ooredoo NetworkMinor3.8 hresolved01-25
Service Issue in Messages API platform: WhatsApp ChannelMinor4.3 hresolved01-25
Indonesia SMS - Delivery Degradation towards Hutchison 3Minor7.6 hresolved01-25
Service Issue in PlatformMinor1.0 hresolved01-26
Belgium SMS - Delivery degradation towards Belgium through subset of Belgium LVNsMinor5.9 hresolved01-26
Indonesia SMS - Delivery Degradation towards 3 (PT Hutchison CP Telecommunications)Minor1.6 hresolved01-26
Enterprise media server terminated in US-EAST-1No impact listed0 minresolved01-26
Romania SMS - Delivery Degradation towards Vodafone NetworkMinor17 hresolved01-26
Nigeria SMS - Delivery Degradation towards Airtel networkMinor2.1 hresolved01-28
Cameroon SMS - Delivery degradation towards Orange networkNo impact listed7.0 hresolved01-28
Belgium SMS - Degradation of Inbound/Outbound SMS to/from a subset of Belgium Long Virtual NumbersMinor4.3 hresolved01-29
Nigeria SMS - Delivery Degradation towards MTN networkMinor13 hresolved01-29
Australia SMS - Delivery degradation towards Telstra NetworkMinor3.9 hresolved01-30
Video Connectivity issues in CN North RegionNo impact listed1.1 hresolved01-30
Ghana SMS - Delivery degradation towards MTNMinor18 hresolved01-30
Uzbekistan SMS - Delivery Degradation towards UzMobile NetworkMinor9.0 hresolved01-30
USA SMS - Delivery degradation affecting a subset of Shortcodes sending towards US NetworksMinor8.6 hresolved01-30
Venezuela SMS - Delivery Degradation towards Digitel NetworkMinor18 hresolved01-30
USA SMS - Degradation affecting subset of Verify traffic towards US-VIRTUAL-BANDWIDTHMinor11 hresolved01-31
Service Issue in PlatformNo impact listed23 hresolved01-31
Ethiopia SMS - SMS - Delivery degradation affecting Ethio-TelecomMinor5.2 hresolved01-31

Maintenance 82

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Cite this

Vonage posted 48 status incidents in January 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in January 2024
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2024/01

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