Vonage: Service Issue in Platform
Timeline of updates
- resolved
This issue has been resolved. The following services were impacted from [18-01-2024 09:31] UTC until [18-01-2024 11:17] UTC. Voice API: Completed callbacks were delayed in the EU-West region. No issues with other callback events and also with the actual call connection. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2024-01-18 09:52 UTC, resolved after 5.7 h, 1 update(s).
- Title
- Service Issue in Platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/mj3b02t45f7x
Vonage profileRecent Vonage incidentsAll outages on January 18, 2024Vonage in January 2024MarkdownJSON