Outages by dayJuly 12, 2018

Outages on July 12, 2018

UTC day 2018-07-12 (Jul 12, 2018, 00:00 to Jul 12, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started

6labelled major or critical

14vendors with a new incident

4still open from earlier days

By vendor label: Major 6 · Minor 5 · No impact listed 5 · 3 maintenance

Incidents started this day 16

Vendor	Incident	Impact	Started	Resolved	Status
npm	Compromised version of eslint-scope published	Major	16:13	18:52 (2.6 h)	resolved
Grafana Cloud	worldping backend api unavailable	Major	17:05	18:00 (55 min)	resolved
BigCommerce	Issues completing transactions	Major	17:59	18:00 (1 min)	resolved
BigCommerce	Images not loading or missing in WebDAV	Major	18:09	18:14 (5 min)	resolved
Discord	Connection and Latency issues	Major	18:15	21:27 (3.2 h)	resolved
CircleCI	2.0 Build System Outage	Major	19:48	21:57 (2.1 h)	resolved
Figma	Website response times elevated	Minor	01:38	02:49 (1.2 h)	resolved
Elastic Cloud	Transient connectivity errors in AWS eu-central-1 region	Minor	11:35	12:49 (1.2 h)	resolved
Box	Degradation of Uploads and Downloads	Minor	17:06	Jul 16, 2018, 23:53 (4 d)	resolved
Smartsheet	Reporting Delays	Minor	19:07	Jul 14, 2018, 00:48 (30 h)	resolved
BigCommerce	Slow response times	Minor	21:45	22:04 (19 min)	resolved
Aptible	DNS Propagation Delays	No impact listed	12:05	14:20 (2.3 h)	resolved
Hotjar	Issue with Viewing Heatmaps	No impact listed	18:34	22:26 (3.9 h)	resolved
Unbounce	Delayed Lead Notifications and Page Downloads/Uploads	No impact listed	19:03	20:22 (1.3 h)	resolved
Expo	iOS notifications are down	No impact listed	20:17	20:27 (10 min)	resolved
HubSpot	Updates to contacts in HubSpot are delayed for all customers by up to 30 minutes	No impact listed	20:25	20:36 (11 min)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
npm	Search results not populating properly	No impact listed	Jul 5, 2018, 18:52	Jul 23, 2018, 20:45 (18 d)	resolved
Stitch	Facebook Extraction Errors	No impact listed	Jul 8, 2018, 02:01	Jul 17, 2018, 14:40 (10 d)	resolved
Mezmo	Intermittent Alerting Issues	No impact listed	Jul 9, 2018, 23:03	Aug 10, 2018, 17:30 (32 d)	resolved
Bitbucket	Issue with support email systems	No impact listed	Jul 11, 2018, 22:40	01:22 (2.7 h)	resolved

Maintenance 3

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Planned maintenance affecting Tollfree MO/MT SMS services towards US Cellular Operator	Maintenance	08:01	11:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Application Platform Maintenance	Maintenance	09:01	10:00 (59 min)	resolved
Postman	[Scheduled] Scheduled maintenance to improve platform stability	Maintenance	15:20	17:20 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: npm, Grafana Cloud, BigCommerce, Discord, CircleCI, Figma, Elastic Cloud, Box, Smartsheet, Aptible, Hotjar, Unbounce.

Cite this

16 vendor-reported incidents started on 2018-07-12 (UTC) across 14 vendors, 6 labelled major or critical by the vendor.

Title: Outages on July 12, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-07-12 00:00 UTC
URL: https://rewindex.com/outages/2018-07-12

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