CompaniesDialpadMonthly reportsMay 2025
Dialpad in May 2025: incidents, uptime and changes
8incidents posted
3labelled major or critical
99.67%free of major/critical
98.04%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 26 min, incident time 14 h 32 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 4 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some customers in North America may have experienced issues with calls | Major | 19 min | resolved | 05-09 | |
| Some customers might experiencing issues with calling, messaging and meetings | Major | 1.3 h | resolved | 05-20 | |
| Some customers might be experiencing issues with calling and messaging | Major | 48 min | resolved | 05-21 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Analytics Live Dashboard may be experiencing delays loading | Minor | 2.2 h | resolved | 05-06 | |
| Some customers in North America may be experiencing issues with call audio | Minor | 39 min | resolved | 05-09 | |
| Some customers in Australia may be experiencing a degradation in sending and receiving SMS and MMS messages. | No impact listed | 7.6 h | resolved | 05-11 | |
| Some customers may be experiencing issues with calls ringing after an operator answers | Minor | 1.5 h | resolved | 05-16 | |
| Some customers might experiencing intermittent issue with IVR Workflows | Minor | 7.8 h | resolved | 05-20 |
Cite this
Dialpad posted 8 status incidents in May 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in May 2025
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2025/05