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CompaniesDialpadMonthly reportsApril 2025

Dialpad in April 2025: incidents, uptime and changes

9incidents posted
2labelled major or critical
99.03%free of major/critical
64.85%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 55 min, incident time 10.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 7

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Bullhorn, HubSpot V2 and Shopify integrations are malfunctioning due to an internal networking issueMajor6.2 hresolved04-02
Some customers in Australia and New Zealand may be experiencing issues with calls or meetingsMajor45 minresolved04-11

Other incidents 7

IncidentImpactStartedDurationStatusDay
General latency issues in the appMinor1.6 hresolved04-04
Application issuesMinor6 dresolved04-04
Potential service degradationMinor1.1 hresolved04-09
Some customers may be experiencing issues with contact center on-duty statusMinor24 hresolved04-10
Issues answering calls on Google Chrome and MS Edge using the external notificationMinor3 dresolved04-11
Some customers may be experiencing a delay with Live Analytics DashboardsMinor1.2 hresolved04-24
Some customers may be experiencing degraded performance with Omnichannel and IVR applicationsMinor3.8 hresolved04-27

Cite this

Dialpad posted 9 status incidents in April 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Dialpad in April 2025
Vendor
Dialpad
Date
URL
https://rewindex.com/company/dialpad/2025/04

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