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Dialpad: Some customers may be experiencing issues with contact center on-duty status

Impact: minorStatus: resolvedStarted Resolved (24 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Contact Center

Timeline of updates

  1. investigating

    Some customers may be experiencing issues changing contact center on-duty status. If you experience this issue, please restart the app.

  2. investigating

    Some customers may be experiencing issues changing contact center on-duty status. If you experience this issue on the desktop app, please try the Dialpad web app using these instructions: https://help.dialpad.com/docs/use-the-dialpad-web-app

  3. monitoring

    A potential fix has been implemented and we are monitoring the results. If you continue to experience the issue, please restart the app.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Dialpad profile · Recent Dialpad incidents · Markdown · JSON