# Dialpad in April 2025: incidents, uptime and changes

> Dialpad in April 2025: 9 incidents on its status page (2 major or critical), 99.03% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2025/04
Last updated: 2025-05-01T00:00:00Z

- Incidents posted: 9 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 7
- Uptime (vendor-reported): 99.03% free of major/critical incidents, 64.85% free of any incident; outage time 6 h 55 min, incident time 10.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/dialpad/2025/03.md) · Next: [May 2025](https://rewindex.com/company/dialpad/2025/05.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bullhorn, HubSpot V2 and Shopify integrations are malfunctioning due to an internal networking issue](https://rewindex.com/company/dialpad/incidents/c6g34473d337.md) | major | 2025-04-02 11:29 UTC | 2025-04-02 17:39 UTC | 6.2 h | resolved |
| [Some customers in Australia and New Zealand may be experiencing issues with calls or meetings](https://rewindex.com/company/dialpad/incidents/91ry4c39lbxp.md) | major | 2025-04-11 06:26 UTC | 2025-04-11 07:11 UTC | 45 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bullhorn, HubSpot V2 and Shopify integrations are malfunctioning due to an internal networking issue](https://rewindex.com/company/dialpad/incidents/c6g34473d337.md) | major | 2025-04-02 11:29 UTC | 2025-04-02 17:39 UTC | 6.2 h | resolved |
| [General latency issues in the app](https://rewindex.com/company/dialpad/incidents/m47h31gsgtbf.md) | minor | 2025-04-04 09:32 UTC | 2025-04-04 11:08 UTC | 1.6 h | resolved |
| [Application issues](https://rewindex.com/company/dialpad/incidents/xgdq0lkns3dx.md) | minor | 2025-04-04 16:10 UTC | 2025-04-10 21:38 UTC | 6 d | resolved |
| [Potential service degradation](https://rewindex.com/company/dialpad/incidents/58m2pgb5lhx3.md) | minor | 2025-04-09 17:50 UTC | 2025-04-09 18:53 UTC | 1.1 h | resolved |
| [Some customers may be experiencing issues with contact center on-duty status](https://rewindex.com/company/dialpad/incidents/nqr4mtzwfh38.md) | minor | 2025-04-10 19:05 UTC | 2025-04-11 19:01 UTC | 24 h | resolved |
| [Some customers in Australia and New Zealand may be experiencing issues with calls or meetings](https://rewindex.com/company/dialpad/incidents/91ry4c39lbxp.md) | major | 2025-04-11 06:26 UTC | 2025-04-11 07:11 UTC | 45 min | resolved |
| [Issues answering calls on Google Chrome and MS Edge using the external notification](https://rewindex.com/company/dialpad/incidents/gn1snr3kn5sw.md) | minor | 2025-04-11 21:13 UTC | 2025-04-14 18:36 UTC | 3 d | resolved |
| [Some customers may be experiencing a delay with Live Analytics Dashboards](https://rewindex.com/company/dialpad/incidents/bgct7mx334dr.md) | minor | 2025-04-24 20:56 UTC | 2025-04-24 22:09 UTC | 1.2 h | resolved |
| [Some customers may be experiencing degraded performance with Omnichannel and IVR applications](https://rewindex.com/company/dialpad/incidents/03n0fz5m9dlf.md) | minor | 2025-04-27 17:45 UTC | 2025-04-27 21:34 UTC | 3.8 h | resolved |

## Cite this

Dialpad posted 9 status incidents in April 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2025/04
- Citation: Dialpad, “Dialpad in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2025/04 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in April 2025 (2025-04-01)](https://rewindex.com/company/dialpad/2025/04)`


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Canonical: https://rewindex.com/company/dialpad/2025/04 · Markdown: https://rewindex.com/company/dialpad/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:36:10.240Z