What vendors changed

Ddbt LabsCertificate errors affecting the dbt platform

A critical dbt platform incident caused certificate or "insecure connection" warnings on US, AU, and EU/EMEA multi-tenant AWS instances after a certificate configuration change. The incident started at 2026-07-27 16:54 UTC and was resolved at 2026-07-27 18:50 UTC, lasting 1 h 56 min; dbt deployed a fix and reported normal access restored.

DDescriptIssue with uploads to media library

Descript reported a major incident affecting uploads to the media library’s root directory, starting 2026-07-27 16:37 UTC and resolved at 2026-07-27 16:54 UTC, with a reported duration of 16 min. Customers could work around the failure by creating a folder and uploading directly into it; no specific cause or fix was disclosed.

SentryError and profile ingestion issues in US

Sentry reported a critical US error and profile ingestion outage starting 2026-07-27 16:23 UTC, lasting 2 h 3 min and resolved at 2026-07-27 18:27 UTC. Ingestion was back up at 16:56 UTC, but ingestion and alerting delays continued; Sentry later confirmed the backlog was cleared and ingestion returned to normal.

RRipplingRippling app is down

Rippling reported a critical outage preventing access to its web and mobile apps, starting 2026-07-27 16:11 UTC and resolved at 2026-07-27 18:37 UTC (2 h 26 min). Rippling rolled back its latest deployment; access was restored at 16:32 UTC, and performance metrics were back to normal by 17:08 UTC.

WWorkOSContinued email delivery errors

WorkOS reported a major incident involving email delivery errors and Dashboard email delivery statuses not updating. It started at 2026-07-27 14:10 UTC and was resolved at 2026-07-27 17:37 UTC, lasting 3 h 27 min. WorkOS reported remediation restored delivery rates and Dashboard status updates; no cause was stated.

SSynthesiaLogin Issues

AAptibleOperation failures due to AWS Outage

WWorkOSElevated errors during email delivery

WorkOS reported a major email-delivery degradation starting 2026-07-27 10:05 UTC and resolved at 2026-07-27 13:04 UTC, lasting 2 h 58 min. An initial mitigation did not fully resolve the elevated errors; WorkOS applied a refined mitigation and confirmed delivery rates had recovered.

GGongGong Application Sign-in Issues

Gong reported a critical sign-in outage starting 2026-07-27 08:46 UTC, later narrowed to a subset of users across all environments signing in using Office 365 who could experience failures or authentication timeouts. The incident was resolved at 2026-07-27 10:05 UTC after 1 h 19 min; no specific cause or fix was disclosed.

HHarnessThe Prod3 & Prod1 environment is experiencing intermittent outages. We are currently investigating the issue.

MintlifyDelayed documentation updates due to GitHub API degradation

RevenueCatProblems connecting to Apple services

RevenueCat reported a major Apple Receipt Server outage preventing validation of new purchases, starting 2026-07-26 23:06 UTC and resolved 2026-07-27 09:50 UTC (10 h 44 min). Temporary entitlements of at most 24 hours preserved access while validation was unavailable; all impacted purchases were replayed by resolution, with related webhook and integration events delayed.

SSegmentData processing pipeline issue

Segment reported a major data processing issue affecting Data Processing Pipeline (US), Engage (US), and Journeys (US) from 2026-07-26 01:43 UTC to 2026-07-26 04:10 UTC, lasting 2 h 27 min. A fix was implemented by 03:02 UTC, and the incident was resolved.

SSegmentConnections Processing Delays

Segment reported major Connections processing delays affecting Streaming Destinations (US), delaying destination delivery. The incident started at 2026-07-25 22:45 UTC and resolved at 2026-07-26 04:39 UTC, lasting 5 h 53 min. A fix was implemented at 07-25 23:39 UTC, with processing latency recovering under monitoring.

SupabaseAuthentication issues for some projects

Some Supabase projects experienced authentication issues in a major-impact incident starting 2026-07-25 14:11 UTC and lasting 34 min, resolved at 2026-07-25 14:45 UTC. Supabase implemented a fix at 07-25 14:21 UTC and reported authentication had returned to normal at 07-25 14:25 UTC.

PlanetScaleInsights metrics underreporting

PlanetScale reported a major incident: Insights metrics underreported for Postgres and Vitess databases, while database traffic and connectivity were unaffected. It started at 2026-07-24 14:41 UTC and was resolved at 2026-07-24 17:42 UTC, lasting 3 h 0 min. Mitigations were in place by 07-24 17:04 UTC, with signs of recovery.

CClickHouse CloudMonitoring and billing impact on customer services in ap-southeast-1

ClickHouse Cloud reported a major monitoring and billing degradation in ap-southeast-1, with possible service availability degradation; the initial update named eu-west-1. Impacts included stale dashboards, missing notifications/Prometheus metrics, stalled billing metering and unapplied autoscaling recommendations. It lasted 8 h 20 min, from 2026-07-24 13:07 UTC to 2026-07-24 21:28 UTC, with missing data backfilled.

WixRESOLVED: Issues With Multiple Wix Services

Wix reported a critical outage affecting Checkout, My Sites, Sign-In, Site Dashboard, Site Editing and Site Loading, starting 2026-07-24 11:29 UTC. A fix was implemented by 11:57 UTC, and the incident was resolved at 2026-07-24 12:16 UTC; the recorded duration was 46 min.

RubyGems.orgDegraded service on RubyGems.org

NotionNotion is down

Notion was not loading during a major outage that started at 2026-07-24 11:24 UTC and lasted 1 h 11 min. Notion reported service was back to normal at 2026-07-24 12:35 UTC; no cause or specific fix was stated.

RenderService Disruption in Oregon

Render reported a critical disruption affecting Oregon Web Services, with some services unreachable or experiencing failed requests. The incident started at 2026-07-24 11:16 UTC and was resolved at 2026-07-24 13:30 UTC, lasting 2 h 14 min. Render observed recovery across all services at 11:27 UTC and said it believed an upstream provider caused the issue.

SparkPostPartial Outage and Delivery Issues in US-West-2 Region

MMaven Centralrepo1.maven.org is down

npmPublish and Install failures

MMaven Centralrepo1.maven.org is down

MatillionS3 Load/Unload or Azure Blob Storage Load/Unload COPY failures

Matillion reported a major outage involving S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures, affecting Pipeline Execution in AU, EU and US regions. It started at 2026-07-24 08:02 UTC and was resolved at 2026-07-24 15:13 UTC, lasting 7 h 10 min; Matillion reported identifying the issue and implementing a fix.

SSalesforceService Disruption: Core Service

Salesforce reported a critical Core Service disruption affecting 1 instance, from 2026-07-24 02:58 UTC to 2026-07-24 03:11 UTC (13 min). The incident was resolved; no cause or fix was stated.

XeroGlobal: Xero - some customers may be experiencing issues in Xero

Xero reported a major global incident affecting Xero Platform and Settings: some customers encountered slowness, errors and unavailable features when accessing or using Xero. It ran from 2026-07-24 01:59 UTC to 2026-07-24 03:02 UTC (1 h 3 min). Xero attributed the issue to a product release and restored service through a rollback.

CCohereDashboard Login Service Disruption

Cohere reported a major Dashboard login outage: a continuous refresh loop prevented authentication. The incident ran from 2026-07-23 22:56 UTC to 2026-07-23 23:46 UTC (50 min); Cohere implemented a fix and confirmed resolution. API access, model inference, and all other Cohere services were unaffected.

Retoolretool-email unavailable

Retool reported a critical Email Server outage from 2026-07-23 22:22 UTC to 2026-07-24 18:34 UTC, lasting 20 h 12 min. Some Retool Emails failed with “Disabled for sending spam” due to an upstream email provider issue; official user invites and password resets were unaffected. Retool restored the sending domain and normal delivery, and added safeguards against recurrence.

ContentstackContentstack – Web Application – Azure NA & EU – Homepage Loading IssueEvent

Verceland v0Telemetry data loss for Drains

Vercel reported major telemetry delivery loss for Drains, recorded as starting and resolving at 2026-07-23 19:00 UTC (computed duration: 0 min). Its update identifies the affected window as 19:12–19:18 UTC: traces and events are unrecoverable, while logs remain accessible and exportable in the Logs UI dashboard. A fix was deployed; additional monitoring is being added.

PerplexityComputer sandbox issues

Perplexity reported critical Computer sandbox issues starting at 2026-07-23 17:48 UTC, lasting 25 min and resolved at 2026-07-23 18:14 UTC. The vendor identified the problem and rolled back the impacted services; no specific cause was stated.

MongoDB AtlasCluster connectivity issues in Azure westusEvent

MongoDB Atlas reported a major outage affecting some Azure westus clusters: intermittent connection failures, inter-node communication issues, nodes appearing down, and delayed cluster modifications. It started 2026-07-23 16:21 UTC and resolved 2026-07-23 20:28 UTC (4 h 6 min); Azure confirmed networking issues, and recovery completed after Azure rolled out mitigation.

OOptimizelyLogin results in 429 errorEvent

Optimizely reported a major outage in which login returned 429 errors, affecting access to some products through Optimizely Identity. It started at 2026-07-23 15:26 UTC and was resolved at 2026-07-23 18:41 UTC, lasting 3 h 15 min; Optimizely attributed it to a disruption with its identity provider, Okta.

JFrogJFrog Cloud Platform outage affecting subset of customers in Azure US West regionEvent

A critical JFrog Cloud Platform outage affected a subset of customers using Artifactory and Security - Xray in Azure US West (California), from 2026-07-23 15:04 UTC to 2026-07-23 20:32 UTC, lasting 5 h 27 min. JFrog reported several Azure backend service outages, implemented a fix, and marked the incident resolved.

IInngestFunction processing delaysEvent

Inngest reported major function-processing delays starting 2026-07-23 14:17 UTC, resolved at 2026-07-23 15:24 UTC (1 h 6 min); delays began around 14:03 UTC. An issue publishing to a new Kafka topic delayed function scheduling; the team isolated the topic and scaled consuming services to clear the backlog. No events were dropped.

Box[Medium] Issues with Box HubsEvent

Box Hubs users were unable to load the Hubs gallery; the vendor recorded major impact. The incident started at 2026-07-23 14:14 UTC and was resolved at 2026-07-23 14:30 UTC, with a computed duration of 15 min. Box reported identifying the underlying cause without specifying it and confirmed full functionality was restored.

DDNSimple500 errors on production websiteEvent

Box[Medium] Issues with File Requests

Box reported major impact to File Request, with users potentially experiencing delayed metadata updates when uploading files. The incident started 2026-07-23 09:45 UTC and was resolved 2026-07-23 11:42 UTC, lasting 1 h 56 min; Box confirmed full functionality was restored.

Verceland v0Timeouts loading charts and observability data in Dashboard

Vercel reported a major incident causing Dashboard chart and observability-data loading timeouts for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. It lasted 45 min, from 2026-07-23 07:33 UTC to 2026-07-23 08:18 UTC. Vercel identified the source and implemented a fix, with recovery reported at 07-23 07:55 UTC.

v0and VercelDashboard authentication errors

v0 reported a critical incident involving dashboard authentication errors that made the dashboard inaccessible for some users. It started at 2026-07-23 06:47 UTC and lasted 54 min, resolving at 2026-07-23 07:41 UTC; a fix was implemented by 2026-07-23 07:08 UTC.

DDescriptVideo Regenerate failing for some users

Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated.

CCartesiaAgent deployments via CLI are failing

Discordunable to establish voice connection

Discord reported a major incident preventing voice connections from 2026-07-22 23:32 UTC to 2026-07-22 23:57 UTC, lasting 25 min. A fix was implemented by 07-22 23:49 UTC, and the incident was resolved.

1PasswordAccount governance functions are unavailable in SaaS Manager

1Password reported a major SaaS Manager outage in USA/Global starting 2026-07-22 17:55 UTC, resolved at 2026-07-22 19:20 UTC after 1 h 25 min. SaaS Manager could not communicate with Managed Credentials, potentially preventing Better Together customers from changing credential ownership. A fix was deployed.