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CompaniesTwilioMonthly reportsAugust 2026

Twilio in August 2026: incidents, uptime and changes

194incidents posted
2labelled major or critical
99.32%free of major/critical
3.72%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h, incident time 29.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 172 · No impact listed 20

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Issues using Speech-to-Text when using DeepGram for ConversationRelayMajor2.7 hresolved08-03
Event Streams Delivery StoppedMajor2.3 hresolved08-19

Other incidents 192

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in ColombiaMinor6.3 hresolved08-01
SMS Delivery Receipt Delays from Twilio to Globe Telecom PhilippinesMinor2.7 hresolved08-01
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric and Long Codes to Safaricom KenyaMinor2.7 hresolved08-02
SMS Delivery Receipt Delays from Twilio to Safaricom KenyaMinor2.0 hresolved08-02
User Authentication Identity SNA Failure Increase for Indosat in IndonesiaMinor11 hresolved08-03
SMS Delivery Delays from Twilio to Econet BurundiMinor3 dresolved08-03
User Authentication Identity SNA Failure Increase for Telkomsel in IndonesiaMinor6.5 hresolved08-03
SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United StatesMinor59 minresolved08-03
Voice Call Silent and One-Way Audio from Brazil to a Subset of Twilio Brazil Phone NumbersMinor8.7 hresolved08-03
SMS Delivery Delays from a Subset of Twilio Short Codes to Dish United StatesMinor9.4 hresolved08-03
SMS Delivery Delays from Twilio Phone Numbers to Ooredoo KuwaitMinor2.5 hresolved08-03
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN ZambiaMinor10 hresolved08-03
SMS Delivery Delays From Twilio Short Codes, Long Codes, and Toll-Free Numbers to Bell CanadaMinor25 hresolved08-03
AI Terms Page Presented When Using Twilio ConversationsMinor1.7 hresolved08-03
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United StatesMinor6.6 hresolved08-03
SMS Delivery Delays from Twilio to Claro BrazilMinor5.3 hresolved08-04
SMS Delivery Delays and Failures from Twilio to Lancelot BV NetherlandsMinor5.1 hresolved08-04
SMS Delivery Delays from Twilio to Telenor PakistanMinor13 hresolved08-04
Retroactive Incident: Deepgram connection Timeouts Impacting Speech to TextNo impact listed0 minresolved08-04
Elevated 500 Errors on Multiple Twilio APIsMinor3 dresolved08-04
Retroactive Incident - Legacy Marketing Campaign DelaysNo impact listed0 minresolved08-04
Retroactive Incident: Verify Settings in Twilio Console DegradedNo impact listed0 minresolved08-04
SMS Delivery Failures from a Subset of Twilio Long Codes to One NZ New ZealandMinor2.8 hresolved08-04
SMS Delivery Delays and Failures from Twilio to C+W Sure United KingdomMinor15 hresolved08-05
Issues Connecting to Video Rooms in the IN1 regionMinor11 hresolved08-05
SMS Delivery Failures from Twilio to Robi/Axoata BangladeshMinor45 hresolved08-05
User Authentication Identity SNA Missing Redirects for Three in United KingdomMinor2.4 hresolved08-05
Messaging AffectedNo impact listed0 minresolved08-05
Retroactive Incident - Issues with encoded Special Characters in email From headersNo impact listed0 minresolved08-05
SMS Delivery Delays and Failures from Twilio to Multiple Networks in ItalyMinor11 hresolved08-06
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo ParaguayMinor8.1 hresolved08-06
Voice Call Failures from Network Subscribers to Twilio Singapore Phone NumbersMinor1.9 hresolved08-06
SMS Delivery Delays from Twilio to Multiple Networks in Malaysia and Multiple Countries in AfricaMinor52 minresolved08-06
SMS Delivery Delays from Twilio to Tigo HondurasMinor6.1 hresolved08-06
User Authentication Identity SNA Missing Redirects for Three in United KingdomMinor10 minresolved08-06
SMS Delivery Delays from Twilio to Lycamobile United KingdomMinor2.6 hresolved08-06
Voice Call Audio Quality Degradation From Network Subscribers to Twilio Colombia Landline NumbersMinor5 dresolved08-06
On Call Engineers are InvestigatingNo impact listed1.2 hresolved08-07
Voice Call Failures from Twilio Phone Numbers to ChileMinor5.8 hresolved08-07
SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to Orange GuineaMinor5.2 hresolved08-07
SMS Delivery Delays and Failures from Twilio to Multiple Networks in PortugalMinor10.0 hresolved08-08
SMS Delivery Delays and Failures from Twilio Long Codes to Cellularone NE Arizona United StatesMinor8.0 hresolved08-08
SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Tigo and Empresa de Telecomunicaciones de Bogota ColombiaMinor57 minresolved08-08
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Verizon United StatesMinor7.1 hresolved08-08
SMS Delivery Delays and Failures from Twilio Long Codes to Multiple Networks in South AfricaMinor17 hresolved08-08
SMS Delivery Failures from Twilio to Airtel IndiaMinor4.2 hresolved08-09
SMS Delivery Delays and Failures from Twilio to Rakuten JapanMinor4.2 hresolved08-09
Voice Call Failures from Network Subscribers to a Subset of Twilio United States Phone NumbersMinor5.4 hresolved08-09
400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPsMinor1.4 hresolved08-10
Dialogflow Virtual Agent DegradedMinor3.2 hresolved08-10
IP Retrieval Failing for EU Regional CustomersMinor4 dresolved08-10
SMS Delivery Delays and Failures from Twilio Phone Numbers to National Telecom and True ThailandMinor5.3 hresolved08-10
MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United StatesMinor5.8 hresolved08-10
SMS Delivery Delays from Twilio to Claro Dominican RepublicMinor10 hresolved08-11
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in GermanyMinor9.3 hresolved08-11
Voice Call Audio Quality Degradation From a Subset of Twilio Phone Numbers to Multiple Countries in EuropeMinor9.1 hresolved08-11
SMS Delivery Delays From a Subset of Twilio Long Codes to Lebara FranceMinor5.1 hresolved08-11
User Authentication Identity Gateway API Failure Increase for Three in United KingdomMinor7.3 hresolved08-12
SMS Delivery Failures from Twilio to Zong PakistanMinor11 hresolved08-12
Twilio Flex AffectedNo impact listed0 minresolved08-12
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in PeruMinor28 hresolved08-12
Voice Caller ID Verification FailuresMinor2.7 hresolved08-12
Phone Number Configuration FailuresMinor4.2 hresolved08-12
SMS Delivery Failures from a Subset of Toll Free Numbers to AT&T Network in the United StatesNo impact listed0 minresolved08-12
User Authentication Identity Gateway API Failure Increase for Bell in CanadaMinor6.7 hresolved08-12
SMS Delivery Delays from a Subset of Twilio Short Codes and Toll-Free Numbers to Verizon United StatesMinor3.2 hresolved08-13
Voice Call Post Dial Delay and Failures From a Subset of Twilio Phone Numbers to Verizon United StatesMinor29 minresolved08-13
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United StatesMinor31 hresolved08-13
SMS Delivery Failures from Twilio to Aliv BahamasMinor3.3 hresolved08-13
SMS Delivery Delays from Twilio to Sky United KingdomMinor18 hresolved08-13
SendGrid product switcher signup unavailableMinor1.5 hresolved08-13
Voice Call Failures from Twilio Phone Numbers to United KingdomMinor17 hresolved08-13
SMS Delivery Failures from a Subset of Twilio Long Codes to DiGi MalaysiaMinor5.7 hresolved08-13
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in ColombiaMinor2 dresolved08-13
SMS Delivery Delays from Twilio to Multiple Networks in ColombiaMinor4.3 hresolved08-14
Widespread Microsoft 365 IP Block Causing Delivery Failures for Multiple UsersNo impact listed34 minresolved08-15
Elevated errors impacting Interconnect in Frankfurt EdgeMinor1.4 hresolved08-15
SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and AfricaMinor26 hresolved08-15
SMS Delivery Delays from Twilio to MEGACOM KyrgyzstanMinor2.5 hresolved08-15
SMS Delivery Delays from Twilio to KDDI Corporation JapanMinor18 hresolved08-15
SMS Delivery Failures from Twilio to Malitel MaliMinor10 hresolved08-15
SMS Delivery Delays from Twilio to Orange/Soci MadagascarMinor20 hresolved08-15
SMS Delivery Failures from Twilio to Telemat Cel BrazilMinor3 dresolved08-15
Elevated Microsoft 365 IP Blocks Causing Delivery Failures for Multiple UsersNo impact listed47 hresolved08-15
Elastic SIP Trunking Link Not Available in Console SidebarNo impact listed0 minresolved08-16
SMS Delivery Delays from Twilio to Liberty Mobile Puerto RicoMinor13 hresolved08-16
Service Disruption: Inbound Voice Calls to France Numbers and Frankfurt InterconnectMinor33 hresolved08-16
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to IraqMinor33 hresolved08-16
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Claro ColombiaMinor3.7 hresolved08-17
SMS Delivery Delays and Failures from Twilio to DiGi MalaysiaMinor6.6 hresolved08-17
Delay with transcript availability in Twilio ConsoleMinor3.1 hresolved08-17
User Authentication Identity SNA Failure Increase for AT&T in United StatesMinor3.7 hresolved08-17
Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to TurkeyMinor8.7 hresolved08-17
Elevated Rate of Http 503s When Sending Messages Using the Programmable Messaging ApiMinor10 minresolved08-17
Minority of Delivery Receipts Lost for Conversations MessagesNo impact listed0 minresolved08-17
SMS Delivery Delays from Twilio to Free Caraibe FranceMinor19 hresolved08-18
SMS Delivery Failures from Twilio to Lycamobile United KingdomMinor5.8 hresolved08-18
SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro BrazilMinor7.7 hresolved08-18
Voice Call Failures from T-Mobile United States to a Subset of Twilio United States Phone NumbersMinor1.6 hresolved08-18
Flex login errors with SSOv2Minor3.8 hresolved08-18
1Console Login UnavailableMinor3.4 hresolved08-18
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor6.3 hresolved08-18
SMS Delivery Receipt Delays from Twilio to Telecall BrazilMinor14 hresolved08-19
SMS Delivery Delays from Twilio to Telenet BidCo NV and Base Networks in BelgiumMinor4.9 hresolved08-19
SMS Delivery Failures from a Subset of Twilio Long Codes to Bell Aliant CanadaMinor5.1 hresolved08-19
IncomingPhoneNumbers API FailuresMinor2.3 hresolved08-19
Caller ID Name FailuresMinor2.5 hresolved08-19
SMS Delivery Delays from Twilio to T-Mobile GermanyMinor2.4 hresolved08-19
MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United StatesMinor6.7 hresolved08-19
Increased Latency and Failures on Porting APIsMinor4.3 hresolved08-19
SMS Delivery Delays From a Subset of Twilio Short Codes to T-Mobile United StatesMinor3.6 hresolved08-20
Voice Call Post Dial Delay from Twilio Phone Numbers to MexicoMinor2.4 hresolved08-20
Users Faced a Generic Error "Can Not Be the Same as Your Last Password." When Attempting to Reset Their Password.No impact listed0 minresolved08-20
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Altan Redes MexicoMinor4.3 hresolved08-21
Voice Call Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in JapanMinor37 minresolved08-21
Voice Call Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in JapanMinor2.9 hresolved08-21
SMS Delivery Failures from Twilio to Dukagjjni KosovoMinor11 dresolved08-21
SMS Delivery Failures from Twilio to Dukagjini KosovoMinor10 hresolved08-21
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Viva Dominican RepublicMinor10 hresolved08-21
Programmable Messaging API AffectedNo impact listed0 minresolved08-21
SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El SalvadorMinor14 dresolved08-21
SMS Delivery Delays from Twilio to Viva Dominican RepublicMinor20 minresolved08-21
SMS Delivery Receipt Delays from a Subset of Twilio International Pre-Registered Sender IDs to Vinaphone VietnamMinor3.4 hresolved08-22
SMS Delivery Delays from Twilio to Mobile OmanMinor3.3 hresolved08-22
SMS Delivery Failures from Twilio to Dukagjini KosovoMinor3 dresolved08-22
SMS Delivery Delays from Twilio to Vivacom BulgariaMinor4.6 hresolved08-22
SMS Delivery Delays from Twilio to I.C.E Costa RicaMinor9 dresolved08-22
Flex Orchestration Service DisruptionMinor51 minresolved08-24
Upgraded Accounts Retaining Trial Status RestrictionsMinor1.3 hresolved08-24
WhatsApp Business API and RCS Send FailuresMinor11 minresolved08-24
Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in BrazilMinor11 hresolved08-24
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United StatesMinor13 hresolved08-24
SMS Delivery Delays from Twilio Phone Numbers to Claro Dominican RepublicMinor24 hresolved08-25
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United StatesMinor3.8 hresolved08-25
Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in BrazilMinor2 dresolved08-25
Missing or Delayed Alert Notifications for Messaging Traffic AnomaliesMinor51 minresolved08-25
SMS Delivery Receipt Delays From a Subset of Twilio Long Codes to Multiple Networks in MexicoMinor2.2 hresolved08-25
Voice Call Failures from Network Subscribers to a Subset of Twilio Portugal Phone NumbersMinor4.2 hresolved08-25
SMS Delivery Failures from Twilio Phone Numbers to MTN ZambiaMinor12 hresolved08-25
Retroactive Incident: Elevated Latencies on Messaging Logs APINo impact listed0 minresolved08-25
MMS Delivery Delays from a Subset of Twilio Long Codes to Videotron CanadaMinor3.7 hresolved08-25
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Drillisch 1&1 GermanyMinor3.8 hresolved08-25
SMS Delivery Receipt Delays from Twilio to Telefonica ChileMinor7.5 hresolved08-25
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Ufone PakistanMinor7.3 hresolved08-25
SMS Delivery Receipt Delays from Twilio to Globe PhilippinesMinor8.0 hresolved08-25
SMS Delivery Receipt Delays from Twilio to Multiple Networks in BrazilMinor11 hresolved08-26
SMS and MMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in AustraliaMinor7.9 hresolved08-26
Minor Issue Impacting Some Parts of Twilio Console Functionality.Minor5.6 hresolved08-26
Voice Call Failures from Twilio Phone Numbers to Vodafone EgyptMinor3.3 hresolved08-26
SMS Delivery Delays and Failures from Twilio to Liberty Mobile Puerto RicoMinor16 hresolved08-26
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor9 dresolved08-26
Call Failures to Sweden from Swedish Verified Caller IDsMinor51 minresolved08-26
Voice Call Failures from a Subset of Twilio Phone Numbers to SwedenMinor24 hresolved08-26
SMS Delivery Failures from Twilio to Multiple Networks in ChinaMinor16 minresolved08-26
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United StatesMinor9.9 hresolved08-26
SMS Delivery Delays from a Subset of Twilio Short Codes to Small Carriers in United StatesMinor5.1 hresolved08-26
Voice Insights Returning Inaccurate Client Call Metrics GraphsNo impact listed19 minresolved08-26
Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to United KingdomMinor4 dresolved08-27
SMS Delivery Receipt Delays from Twilio to Malitel MaliMinor10 hresolved08-27
Delivery Failures From Verify to ChinaNo impact listed33 minresolved08-27
SMS Delivery Failures from Twilio to Evatis DjiboutiMinor7.7 hresolved08-27
SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto RicoMinor3 dresolved08-27
SMS Delivery Delays and Failures from Twilio to Megafon TajikistanMinor41 hresolved08-28
Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong KongMinor3 dresolved08-28
SMS Delivery Receipt Delays from Twilio to Globe Telecom PhilippinesMinor4.3 hresolved08-28
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) United StatesMinor6.0 hresolved08-28
On Call Engineers are InvestigatingNo impact listed41 minresolved08-28
Intermittent Failures to Update Call RecordingsMinor5.2 hresolved08-28
Message Logs Performance IssuesNo impact listed6 dresolved08-28
SMS Delivery Failures from Twilio to Datora BrazilMinor2 dresolved08-28
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Tigo ColombiaMinor11 hresolved08-28
SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to LIME Cayman IslandsMinor38 hresolved08-28
Increased Latency In ConsoleMinor1.4 hresolved08-28
SMS Delivery Delays from Twilio to Ooredoo KuwaitMinor2 dresolved08-28
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United StatesMinor8.9 hresolved08-28
Voice Call Failures from Twilio Phone Numbers to BulgariaMinor23 hresolved08-28
SMS Delivery Receipt Delays from Twilio to Globe Telecom PhilippinesMinor4.4 hresolved08-29
SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Bell Mobility CanadaMinor5.2 hresolved08-29
SMS Delivery Delays from Twilio to Algar Telecom BrazilMinor17 hresolved08-29
SMS Delivery Receipt Failures from Twilio to Multiple Networks in BrazilMinor13 minresolved08-29
SMS Delivery Failures from Twilio to DiGi MalaysiaMinor12 hresolved08-30
User Authentication Identity Gateway API Failure Increase for XL Axiata in IndonesiaMinor5.2 hresolved08-30
SMS Delivery Failures from Twilio to Telma MadagascarMinor2 dresolved08-30
SMS Delivery Delays from Twilio to Cellcom IsraelMinor3.0 hresolved08-31
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to T-Mobile United StatesMinor7.0 hresolved08-31
SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United StatesMinor17 hresolved08-31
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United StatesMinor1.4 hresolved08-31
Automated Alert: No Customer ImpactNo impact listed1.8 hresolved08-31
Degraded Experience on S/S, CNAM and VI for Select Phone NumbersMinor7.1 hresolved08-31
Inconsistencies with Suppressions - Block ListsMinor21 hresolved08-31
SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire and Dish United StatesMinor3 dresolved08-31
Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Movistar ArgentinaMinor4.6 hresolved08-31

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Twilio posted 194 status incidents in August 2026 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in August 2026
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2026/08

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