Twilio: Retroactive Incident - Legacy Marketing Campaign Delays
Timeline of updates
- resolved
Retroactive Incident - Our engineers have investigated and resolved the issues with delays with Legacy API marketing campaigns. On Friday July 31, 2026 from 9:52 AM PT to 10:12 AM PT a subset of customers may have experienced delays sending Legacy Marketing campaigns when using the API or SendGrid UI. There was no data loss during this incident. The issue has been resolved and all impacted services are operating normally.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2026-08-04 18:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Retroactive Incident - Legacy Marketing Campaign Delays
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/18tgvg90gg6h
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