Twilio: Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong
Timeline of updates
- resolved
The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-08-28 10:33 UTC, resolved after 3 d, 1 update(s).
- Title
- Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/94bxf8qbp9c5
Twilio profileRecent Twilio incidentsAll outages on August 28, 2026Twilio in August 2026MarkdownJSON