# Twilio: Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong

> Twilio status incident “Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong” on 2026-08-28: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/94bxf8qbp9c5
Last updated: 2026-08-31T14:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-28 10:33 UTC · Resolved: 2026-08-31 14:35 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/94bxf8qbp9c5](https://status.twilio.com/incidents/94bxf8qbp9c5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-08-31 14:35 UTC: The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-08-28 10:33 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/94bxf8qbp9c5
- Citation: Twilio, “Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong” (2026-08-28 10:33 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/94bxf8qbp9c5 (CC BY 4.0).
- Markdown link: `[Twilio: Voice Call Failures and Audio Quality Degradation Between a Subset of Twilio Hong Kong Phone Numbers and Multiple Networks in Hong Kong (2026-08-28)](https://rewindex.com/company/twilio/incidents/94bxf8qbp9c5)`


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Canonical: https://rewindex.com/company/twilio/incidents/94bxf8qbp9c5 · Markdown: https://rewindex.com/company/twilio/incidents/94bxf8qbp9c5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/94bxf8qbp9c5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:46:41.425Z