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Twilio: Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

MinorStatus: resolvedStarted Resolved (11 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-08-24 21:06 UTC, resolved after 11 h, 1 update(s).

Title
Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/860rlthhq11g

Twilio profileRecent Twilio incidentsAll outages on August 24, 2026Twilio in August 2026MarkdownJSON