Twilio: Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text
Timeline of updates
- resolved
During a period between 7:30-8:16 AM PST customers using Deepgram as the speech-to-text provider may have seen degraded performance in speech recognition and realtime transcriptions for voice and video applications. This issue is now resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2026-08-04 15:36 UTC, resolved after 0 min, 1 update(s).
- Title
- Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/m1jt8fbshdhx
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