# Twilio: Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text

> Twilio status incident “Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text” on 2026-08-04: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/m1jt8fbshdhx
Last updated: 2026-08-04T15:36:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-04 15:36 UTC · Resolved: 2026-08-04 15:36 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/m1jt8fbshdhx](https://status.twilio.com/incidents/m1jt8fbshdhx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-08-04 15:36 UTC: During a period between 7:30-8:16 AM PST customers using Deepgram as the speech-to-text provider may have seen degraded performance in speech recognition and realtime transcriptions for voice and video applications. This issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-08-04 15:36 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/m1jt8fbshdhx
- Citation: Twilio, “Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text” (2026-08-04 15:36 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/m1jt8fbshdhx (CC BY 4.0).
- Markdown link: `[Twilio: Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text (2026-08-04)](https://rewindex.com/company/twilio/incidents/m1jt8fbshdhx)`


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Canonical: https://rewindex.com/company/twilio/incidents/m1jt8fbshdhx · Markdown: https://rewindex.com/company/twilio/incidents/m1jt8fbshdhx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/m1jt8fbshdhx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:33.405Z