Twilio: Voice Call Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Japan
Timeline of updates
- resolved
Upon further investigation into reported voice call disruptions in Japan, our team verified that the impact is limited to a single account rather than a platform-wide issue. Consequently, we are closing this public status page entry. Our team has reached out directly to the impacted customer to deliver targeted support and resolution details.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-08-21 04:13 UTC, resolved after 37 min, 1 update(s).
- Title
- Voice Call Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Japan
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/s9c1b0qkwy76
Twilio profileRecent Twilio incidentsAll outages on August 21, 2026Twilio in August 2026MarkdownJSON