CompaniesHotjarMonthly reportsMarch 2023
Hotjar in March 2023: incidents, uptime and changes
13incidents posted
1labelled major or critical
99.94%free of major/critical
99.94%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 25 min, incident time 25 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · No impact listed 12
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| New customers are unable to access Hotjar Engage from Insights | Major | 25 min | resolved | 03-27 |
Other incidents 12
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Targeting issues with Surveys | No impact listed | 1.6 h | resolved | 03-02 | |
| Website outage | No impact listed | 0 min | resolved | 03-06 | |
| Segment Names not visible in Recordings Page | No impact listed | 2.4 h | resolved | 03-10 | |
| Insights webapp not loading | No impact listed | 1.4 h | resolved | 03-14 | |
| Some users not able to purchase a Hotjar plan or make changes to subscription | No impact listed | 0 min | resolved | 03-14 | |
| Some users are not receiving daily notification emails | No impact listed | 22 h | resolved | 03-16 | |
| Hotjar survey incorrectly applied across Insights | No impact listed | 0 min | resolved | 03-17 | |
| Some customers encountering Insights performance issues | No impact listed | 0 min | resolved | 03-17 | |
| Session ingestion was down for 12 minutes | No impact listed | 0 min | resolved | 03-21 | |
| 400 errors causing session capture to fail for some Sites | No impact listed | 34 min | resolved | 03-24 | |
| Hotjar Insights is down | No impact listed | 1.1 h | resolved | 03-29 | |
| Some feedback screenshots are failing | No impact listed | 2.2 h | resolved | 03-30 |
Cite this
Hotjar posted 13 status incidents in March 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Hotjar in March 2023
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/2023/03